Question about DVD & Blu-Ray Players

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Cannot put in a disc message comes up BLOCKED

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  • arthurmallon Apr 10, 2008

    philips Player/recorder No. DVDR3380

    Cannot open tray to insert disc message keeps coming up BLOCKED
    please advise
    arthurmallon@tiscali.co.uk

  • arthurmallon Apr 10, 2008

    I was playing a disc, when I took it out I wasn't able to insert a fresh disc.
    please advise

  • arthurmallon Apr 10, 2008

    unable to solve the problem, please refund monies paid
    arthurmallon@tiscali.co.uk

  • arthurmallon Apr 10, 2008

    problem not solved, still blocked, please refund monies paid as per your guarantee of refund if problem not solved
    arthurmallon@tiscali.co.uk

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Hi,

some one had enterd a code into your system causeing that problem if you do not remember the code you will have to take it to a techn in order that they lift off the chip and reset it all over.

Goodluck,
Please don't forget to rate the soution

Posted on Apr 10, 2008

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Solution 1: Most likely there is a foreign mechanical object obstructing the tray mechanism. If, like me, you have kids around every corner then most likely a curious little one has pushed something in to see "just what will happen". With some luck you can solve the problem by opening up the unit (power-off, unplugging first, of course) and doing a visual inspection for what shouldn't be there (pieces of paper, coins, toothpicks, fibres, etc).

Alternative Solution 2: Sometimes what happens is that the tray loading belt slackens over the years (age, humidity, over usage) and fails to respond quickly enough. In the absence of any obvious foreign object(s) this is a likely alternative explanation. Drive-tray electronics (called SERVOS) are programmed to expect timing signals to come within well-defined intervals of time. If this does not happen (such as due to a slack belt), then the condition is registered as an error. Try replacing the belt if solution 1 does not work.

Posted on Apr 10, 2008

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