Question about Computers & Internet
Hi. You usually cannot fix this problem. The problem is common to the fact that many devices abuse of the allocated spaces in the 2.4 GHz ISM band, that is the band used by all home devices. As a result several home devices invade the Bandwidth space allocated to the IEEE 802.11 Wi-Fi network, that is the band used by your router. If there is disturbance on the phone, this means that when phone is working, the interference is also affecting your router, making network communication slower. As an example check the diagram below. I draw it for a sudy on this very same problem. The blue line is the centre frequency of Wi-Fi channel 6, while the red lines are the center frequencies of a known brand (I will omit) 2.4GHz home video transmitter. All you can do to fix the problem is calling the phone manufacturer or the retailer complaining about the problem, and get a replacement. This unit can be set from factory to trasmit on different channels. If the phone is under warranty and you make them aware of the problem, they can send you a unit that does not interfeer with router wi-fi channels. If phone is not under warranty, then there are two ways out. 1)Check on the phone manual if the phone can be set to different channels. Phone of this kind usually do not have such a manual setting. 2) Force the router to operate on a specific channel. This is not a great solution as Wi-Fi networks are set to operate on the channels assigned to your regions. All the wireles devices may need setup according, if the network is forced to a single channel, connectivity may be slightly affected. 3) Most phones have a micro switch that can be set to select among different 2.4 GHz network channels. If present this is placed on circuit board, and phone must be taken apart.
Posted on Jun 07, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Apr 24, 2013 | Linksys WRT110 Wireless Router
Aug 23, 2011 | Nintendo Wii Console
Mar 01, 2011 | RCA 25255RE1 2Line Cordless Expansion...
Dec 29, 2010 | Nintendo Wii Console
Sep 23, 2010 | Linksys RangePlus Wireless Router WRT110 -...
Aug 11, 2010 | Uniden 2.4 GHz Cordless Phone System
Jul 22, 2010 | Linksys RangePlus Wireless Router WRT110 -...
Dec 02, 2009 | Panasonic KXTG2344 Cordless Phone
Dec 01, 2008 | Lands Phones
31 people viewed this question
Usually answered in minutes!