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I have a WRT110 router. I bought it in 2009. When I use my cordless 2.4Ghz phone, there is a poppping noise that does not go away no matter where I am in my house. How do I fix this?

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  • Master
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Hi. You usually cannot fix this problem. The problem is common to the fact that many devices abuse of the allocated spaces in the 2.4 GHz ISM band, that is the band used by all home devices. As a result several home devices invade the Bandwidth space allocated to the IEEE 802.11 Wi-Fi network, that is the band used by your router. If there is disturbance on the phone, this means that when phone is working, the interference is also affecting your router, making network communication slower. As an example check the diagram below. I draw it for a sudy on this very same problem. The blue line is the centre frequency of Wi-Fi channel 6, while the red lines are the center frequencies of a known brand (I will omit) 2.4GHz home video transmitter. All you can do to fix the problem is calling the phone manufacturer or the retailer complaining about the problem, and get a replacement. This unit can be set from factory to trasmit on different channels. If the phone is under warranty and you make them aware of the problem, they can send you a unit that does not interfeer with router wi-fi channels. If phone is not under warranty, then there are two ways out. 1)Check on the phone manual if the phone can be set to different channels. Phone of this kind usually do not have such a manual setting. 2) Force the router to operate on a specific channel. This is not a great solution as Wi-Fi networks are set to operate on the channels assigned to your regions. All the wireles devices may need setup according, if the network is forced to a single channel, connectivity may be slightly affected. 3) Most phones have a micro switch that can be set to select among different 2.4 GHz network channels. If present this is placed on circuit board, and phone must be taken apart.

Posted on Jun 07, 2010

  • tcser60 Jun 07, 2010

    Would getting a 5.4 GHz or newer frrequncy phone help?

  • Ginko
    Ginko Jun 07, 2010

    Re:Would getting a 5.4 GHz or newer frequency phone help?

    If the problem is caused by interference with router transmission, and not by a faulty router or by another defective device (eg. a Microwave), then this can fix the problem for sure, naturally assuming that the router is a G or G+. N routers transmit on 5.4 GHz, but should not normally interfere with other devices.

    Test if the problem is interference by typing router IP in Internet explorer to access the router control panel (refer to router manual), and temporarily disable router wireless. If problem persists, the the interference is not with the router.




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