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I've recently bought Techno ejay 4 and i had some functionability issues with it. I emailed ejay and there response was prompt and accurate and the problem was that i had to use the program on my desktop with windows XP as opposed to on my laptop with vista. However now i have the program installed on my desktop and i cannot drag and drop the sound files from the 'archive' onto the 'arranger'. This basically means i cannot use the program at all and I emailed to the same email address as i did with my previous problem and they told me to email a different department. I've emailed ejay's support department 3 times now without reply. Any help with my problem would be appreciated. Chris Arch

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  • archey06 Jun 07, 2010

    I've recently bought Techno ejay 4 and i had some functionability issues with it. I emailed ejay and there response was prompt and accurate and the problem was that i had to use the program on my desktop with windows XP as opposed to on my laptop with vista. However now i have the program installed on my desktop and i cannot drag and drop the sound files from the 'archive' onto the 'arranger'. This basically means i cannot use the program at all and I emailed to the same email address as i did with my previous problem and they told me to email a different department. I've emailed ejay's support department 3 times now without reply. I've uninstalled the program, re downloaded it and reinstalled it several times without success. The sound files are what come with the program, as it is a DJ mix creation program which has 5000 royalty free samples with it. I've used Ejay products in the past and they've all used a drag and drop feature, but for some reason i can't get it to work with this one. The help files with the product also say that a simple drag and drop operation works. Any help will be gratefully accepted, cheers, Chris Arch

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2 Answers

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Hi there. You need to download file online to update and correct this issue. I have provided you a link where certain user of this program was able to resolved this issue. Please click here.

Posted on Jun 07, 2010

  • 4 more comments 
  • archey06 Jun 07, 2010

    Thanks for that, any idea where i can find the update? the link you provided doesn't have the update on it (i don't think).

  • Archie Cruz
    Archie Cruz Jun 07, 2010

    Hi. If you have difficulty in looking for the file you may try this second procedure.



    Search for the following dll files on google and download it
    pxdmp3enc.dll
    pxd_kom.dll
    Save them onto your computer and then move them to the directory:
    C:\eJay\Techno4\eJay\eJay

  • archey06 Jun 07, 2010

    It says the folder already has those files, do i replace them or not?

  • archey06 Jun 07, 2010

    I replaced the files then had a go but i still have the problem i'm afraid. Any ideas?? Thanks for your help by the way

  • Archie Cruz
    Archie Cruz Jun 07, 2010

    have you tried restarting the computer for the changes to take effect.

  • archey06 Jun 07, 2010

    Yes i have and still no change i'm afraid.

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When you try to drag and drop which error comes on screen?
Uninstall technojay with revo.
Click here
Download revo from above link and install in computer then open revo and select tecvhno jay then uninstall it remove all registry keys when it ask for remove.
Then reinstall it from disk or download software from internet .
Then check.
Also let me know the exact error comes on screen when you try to drag n drop sound files.
Let me know if you need further assistance.
Thanks for using FixYa.

Posted on Jun 07, 2010

  • 3 more comments 
  • archey06 Jun 07, 2010

    There is no error message, it's just the function itself doesn't work. When i click the sound file and try to drag and drop, the cursor changes to the 4 arrow movment icon thing, yet nothing happens when i try to drag it onto the workspace. I'll try what you said before, thanks

  • archey06 Jun 07, 2010

    I've uninstalled the game with the program you said, and re-downloaded it and installed it again, however the problem still exists. As i say there is no error message it's just the sound file which doesn't move with the cursor.

  • Make sure your sound files extension is supported by that software.
    If it is not supported than convert that file into mp3 .
    Let me know if you need further assistance.
    Thanks for using FixYa.


  • archey06 Jun 07, 2010

    They are the sound files which come with the program, it is a DJ mixing program and it comes with 5000 royalty free sounds which in past versions, you just drag and drop the sound onto the grid and there it is, but for some reason it won't do that with this one. I've looked through the help files which come with the game and it says in there that it uses a basic drag and drop operation.

  • Make sure your software is registered with serial number.
    Serial number is comes when you bought it .
    If you have disk then you can get serial number from disk cover or disk surface.
    If you purchased it online then drop an email to software support they will give you serial key to register it then you can use it.
    Let me know if you need further assistance.
    Thanks for using FixYa.


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