Question about Microsoft Xbox 360 Console

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My Xbox isn't working. When I insert a disk it says "reading" for just a moment and then says "open trey"

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  • 260 Answers

Try running a CD\DVD-ROM cleaning disc in your 360. It could just be that the lense is dirty. If that doesn't work, then find your receipt to see if it is still under warranty. If it is, then send it in to Microsoft now. If it is not under warrany, then you have a couple of options. You can send it in to Microsoft and they will fix it for about $80 - $100 (you should expect to wait for it for 4-6 weeks). You could go out and buy an Arcade XBOX 360 console for $150 -$199 brand new and then put your XBOX hard drive into that one. You could find someone that knows how to put a new DVD-ROM into a 360, or you could try to do it yourself. Please be aware that there is more to it than just replacing it with another XBOX 360 hard drive. You will have to open your 360, hook it up to your computer, and "flash" it with a program that you download from the internet. It is a technical process, so if you're not up to it then don't try it; unless you just want to experiment with it and you don't really care if you turn it into a completely useless machine. Also, be leery of the average joe who tells you that they can do it just because they know how to change DVD-ROMs in computers. Like I said already, this is a pretty technical process and there is the chance that the "flash" won't go right and then your 360 will be only good for a paper-weight or door stop.

Posted on Jun 07, 2010

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1 Answer

Xbox trey put in disk says readin then just says open trey


Open tray is a laser fault normally starts by the console struggling to read discs.

You can have this repaired for you by places such as Xbox-Reviver or LTrepairs i wouldnt recomend changing a laser yourself as they are very delicate and it's not an easy diy repair.

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The Xbox Disk Drive, which you put the games and whatnot into have a tendency to wear out and in essence, refuse to spin properly meaning the game is not being read and is mistaken for a DVD disk, so when the console realises it isn't, it doesn't know what to do.

There isn't much you can do about this. The easiest thing would be to get it repaired, or you could try your own hand at it. You can find 360 HDD's on ebay for example, or you can keep trying the disk multiple times before it starts working.

Dec 21, 2010 | Microsoft Xbox 360 Console

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There is a very complicated process that you can go through taking your xbox apart and replacing the drive, but I just kept pressing open tray and it will say reading and then if it doesn't work just keep doing it. I pressed open tray about 40 times and eventually I heard the motor begin to run. Just keep doing it. If it doesn't work after maybe the 75th time (and I'm being serious), then you just need to send it to microsoft for repair. If this does work please contact me at Anthonyhancock22@yahoo.com because I would like to know that it works so I can help other people with this problem. Goodluck and thank you!!! :D

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This sounds like your lenses is getting dusty. Try buying a lenses cleaning disk and see if that helps. They are usually at local stores for only $10-$15. Here's a few examples.

If it stops working all together, and the lenses cleaning disk doesn't help, then you either have to send it to Microsoft to get it repaired, or get the lenses itself replaced by doing it yourself or a third part company.
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When I turn my Xbox on, the menu selection for my game says "Open Trey" and thinks there's no disc inserted


open up your xbox and unplug the disk tray and then plug it bacc up it will read ur disk

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When i put any game or dvd in it read it open trey


Lens cleaners can actually do more harm than good, if under warranty, send it back, try all different formats of disc, if none work you may need to disassemble unit and clean laser with a cotton tip, alternatively you may need to replace the laser. Good Luck.

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If you are willing to spend a few minutes, just keep reinstering the disc try over and over. After about 20 or so tries it might work, i have heard of this before. If you XBox 360 is still under Warranty then call Micrsoft and ask them to ship you a new console.

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If i was helpful please rate me positively.

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take the front face plate off and reattached it it should work after that.

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