Question about HP Pavilion dv6000z Notebook

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Internet Connection When I am on the internet it will stop and say the "internet connection was lost" and then it restarts the internet connection. I am using a wirless connection, but the connection appears to be good. Someone thought I had a virus so I then installed Norton Anti Virus software, but it did not find any viruses. I don't know what else the problem can be.

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  • casulz Apr 10, 2008

    Thanks eriez. I was having a hard time thinking it was my wireless connection because it says that my wirless is "on" and my connection is excellent.



    Not sure what else would be causing the internet connection to be lost.

  • casulz Apr 10, 2008

    oz - this is extremely helpful! thank you much!

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Dear casulz

righteo, this is sounding like a either a configuration error either between your node computer (laptop) and the comms device (modem router), so best we sart with ensuring that all links to this are established correctly. This wll prevent your node losing the comms device or vice versa. Once you have established that a link is correct, it may be best to ensure that your connection to-and-fro from the commms device is secure. Do this by assigning a WPA key (dont use WEP as this can be hacked by anyone foolish or determined enough to need an internet connection, wich could also explain why you are being booted).

To deal with the security of your modem/router, if you are using winxp, then click on start>run>type in command.com>then type IPCONFIG.

you will end up with a series of numbers, for example 125.67.89.00

This will be your modem/router ip address

just logon to that using windows Internet explorer and typing the IP address in the address window. NOTE: you have to be connected to the comms device for this to work.

Once you bring up what looks like a webpage but with your comms device manufacturer on it, you just then configure yor selected WPA key and can choose anything you like (just remember what it is please, otherwise you will have to reset your comms device and go through the lot again)

once you have done this, you can even go out and buy WiFI repeaters, or build a cantenna, this will boost the signal to your comms device. if you go to google and type in "how to build a cantenna" it will take you to a site, which strangely enough is called "guide to building a waveguide antenna/ cantenna" NOTE: i dont recommend trying this unless you know what you are doing with electronics.

If after even all of this, you still have a problem, then try downloading the latesat drivers and firmware updates for your computer/ laptop,. This may resolve.

If even this fails, check yo dont have spyware, phishers, worms, trojans or anything that is likely to be knicking your bandwidth.

Should this even not help, tyhen i reckon to give your machine a complete wipe and re-install everything bit by bit to see what affects yor system and how (it takes time and is a pain in the backside i know, but it is advisable to be done)

Afterall of this, you still have an issue, then either your modem/router/ comms device has malfunctioned, or your internal WLAN card/ network adapter has gone waffty. which means you will then need to contact someone like myself, who will either overhaul the unit or replace it (whichever is the easiest for you).

Good luck with this, and i hope that it pays off,

just remember to work on it systematically, start with the software environment (includes viruses, malware, warez and intruders) at your computer, then query the configuration, then query the exchange between your computer and the comms device, then finally moving on to the hardware. NOTE::::WEATHER conditions can adversely affect your wireless signals, as can where you have got your equipment located. try to keep it within 30 metres apart and away from re-inforced walls and doors. Probably also not a good idea to put the comms device in a metal box or similar enclosure (as this will make the equipment work harder and still only knock out a **** signal)

once again, good luck, and hope you suceed

oz

Posted on Apr 10, 2008

  • AUSTIN JAMES- ATKINS
    AUSTIN JAMES- ATKINS Apr 10, 2008

    Dear Casulz



    Firstly i want to thankyou for your vote, and secondly i want to find out how you are getting on with regards to your problem.



    How did it go if you tried my instructions that I gave to you early on today? I do hope it worked, but if not then that is all just as good as we can rule out any of the above as faults and continue to work on your problem.



    I have been thinking more about your problem, and indeed your network adapter may have some influence on the quality and speed of your connection. If you are using Belkin or Netgear equipment then you should ideally keep every piece of your comms devices to the same vendor/ manufacturer as this ensures that quality is not going to be screwed off by rival competition.



    There is a tool that you can use in order to analyse your network and this is freely available, i is titled NETSTUMBLER and you can find it by hitting the search bar in google and, strangely enough typing the word netstumbler. The program works by analysing your traffic connection, and if there is a problem, it will help you identify what has caused it to go wrong, so give it a go. You do have to be somewhat familar with transmission protocols and technologies to be able to use the programme to full capabilities, but even a general begiinner should still be able to comprehend and get the jist of what is going on.



    Well I hope this works for you, and i wish you all the best.



    oz



    P.S.



    do let me know how you get on, and hope to hear from you soon, good luck BW


×

Hi ,
I hope this would help you. You said you're using a wireless connection,,,,, that is a common problem basically. if you are in your room , closed door or anywhere indoor, make sure you have an opening like your window , try to open it and then observe,,,, I always experience the same as yours, when I am travelling around China, my connection is also wireless from ZTE network, although it only gave me a 280.30 kps but it worth using my laptop around. Try it ... nothing to lose anyway.... Pls. send feedback..., maybe we can alternatives to your problems..

brgrds,
eriez

Posted on Apr 10, 2008

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