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Caple wine cooler showing fault code E4

Caple wine cooler WCi46B showing fault code E4, looked in instruction manual for help, however there is no information about what the fault is? I called Caple and they wanted £138.00 to come out and look at it!

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Posted on Jan 02, 2017

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SOURCE: Danby Wine Cooler

If you are getting the E4 error code, try replacing the defrost sensor. The part might take forever to get to you, but we replaced the sensor on the wine cooler and it's working.

Posted on Jul 22, 2008

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huuum
  • 750 Answers

SOURCE: E4 Code

Dear moriquenda
welcome to fixya.
Did you try resetting the system by pulling the plug and waiting 5 minutes then restarting the wine cooler?This may solve you problem.

Danby expects customers to call service and does not imagine the rest of the world being able to utilize these codes.
Closed minded, Huh?

Please remember to leave a rating!
Huuum

Posted on Sep 28, 2008

  • 1 Answer

SOURCE: E4 Code

Between phone calls to danby and my neighbor, we fixed this problem. My E4 was on the left (lower chamber). If you have one on the right it is the upper chamber. The E4 is a defrost sensor that can be ordered from Danby's distributor (call Danby for the one in your area). The part and shipping were around $30.

If your E4 is on the left...

- remove the top shelves
- open the cover inside the cooler above the digital read outs (the top unscrews)
- inside is were the repacement sensor plugs in
- replace the one with the long cord
- run the sensor down the back to the lower chamber
- replace all covers and parts

If the E4 is on the right...

- remove the top shelves
- look on the right hand wall for a black plastic grate, the sensor is under this grate
- replace the sensor (simple plug and play)
- replace the racks.

Please pass this on, it was a ***** to deal with Danby and I nearly trashed the cooler out of sheer frustration.

Posted on Jan 01, 2009

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I am sorry to hear regarding the trouble. This is a common problem on this unit. E4 refers to a faulty control board failure. Unplug the unit for few minutes, say 15 minutes and then turn it on. If this would not reset the error code, the only solution is to replace the board.

I wish i could have a better solution.

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If any of above errors happens, please contact Customer Service Dept. for further assistance. Do not attempt to repair it yourself.


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1 Answer

E4 Code


Between phone calls to danby and my neighbor, we fixed this problem. My E4 was on the left (lower chamber). If you have one on the right it is the upper chamber. The E4 is a defrost sensor that can be ordered from Danby's distributor (call Danby for the one in your area). The part and shipping were around $30.

If your E4 is on the left...

- remove the top shelves
- open the cover inside the cooler above the digital read outs (the top unscrews)
- inside is were the repacement sensor plugs in
- replace the one with the long cord
- run the sensor down the back to the lower chamber
- replace all covers and parts

If the E4 is on the right...

- remove the top shelves
- look on the right hand wall for a black plastic grate, the sensor is under this grate
- replace the sensor (simple plug and play)
- replace the racks.

Please pass this on, it was a ***** to deal with Danby and I nearly trashed the cooler out of sheer frustration.

Nov 17, 2008 | Refrigerators

1 Answer

E4 Code


Dear moriquenda
welcome to fixya.
Did you try resetting the system by pulling the plug and waiting 5 minutes then restarting the wine cooler?This may solve you problem.

Danby expects customers to call service and does not imagine the rest of the world being able to utilize these codes.
Closed minded, Huh?

Please remember to leave a rating!
Huuum

Sep 28, 2008 | Danby DWC283BLS Wine Cooler

1 Answer

Danby Wine Cooler


If you are getting the E4 error code, try replacing the defrost sensor. The part might take forever to get to you, but we replaced the sensor on the wine cooler and it's working.

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