Question about Plantronics CS60 Professional Headset

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A number of users are experiencing crackling whilst on a call using a Plantronics C60, when switching to the desktop phone the noise goes away. Handset has been replaced and frequency changed. Any thoughts Please

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Posted on Jan 02, 2017

keekus
  • 83 Answers

SOURCE: USERS ARE SAYING PEOPLE CANNOT HEAR

1. Check the configuration dial on the left hand side of the base to see if another setting works better. The recommended setting for most phones is 1.

2. Make sure your speaking (transmit) level is not too low. First, try increasing the volume on the telephone. Secondly, the master transmit controls are the ABCD switch settings on the bottom of the base. A is the lowest and D is the highest setting. You can fine tune this setting with the Plus (+) and minus (-) buttons on the back of the base that are above and below the picture of the microphone.

3. Double check the battery has a full charge. To check press down on the headset into the base station to ensure it is in the base in the correct position.

The Amber Charge light on the base will flash while charging and will stay solid amber when fully charged.

3 hours = full charge

Posted on Jul 18, 2009

keekus
  • 83 Answers

SOURCE: Technical spec for plantronics C60 headset

Plantronics CS60

Type: Headphone
Acoustic Seal: Sealed/Closed/Sound Canceling
Headphone Frequency Response: Hz
Headphone Sensitivty: 14 dB/1mW dB/1mW
Wireless Technology: Infrared
Battery Time: 9 hours hours
Battery Type: Alkaline

Radio Frequency Range: 1.8GHz
Transmission Range: 100 m.
Compliant Standards: TCO '07

Posted on Jul 18, 2009

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USERS ARE SAYING PEOPLE CANNOT HEAR


1. Check the configuration dial on the left hand side of the base to see if another setting works better. The recommended setting for most phones is 1.

2. Make sure your speaking (transmit) level is not too low. First, try increasing the volume on the telephone. Secondly, the master transmit controls are the ABCD switch settings on the bottom of the base. A is the lowest and D is the highest setting. You can fine tune this setting with the Plus (+) and minus (-) buttons on the back of the base that are above and below the picture of the microphone.

3. Double check the battery has a full charge. To check press down on the headset into the base station to ensure it is in the base in the correct position.

The Amber Charge light on the base will flash while charging and will stay solid amber when fully charged.

3 hours = full charge

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Technical spec for plantronics C60 headset


Plantronics CS60

Type: Headphone
Acoustic Seal: Sealed/Closed/Sound Canceling
Headphone Frequency Response: Hz
Headphone Sensitivty: 14 dB/1mW dB/1mW
Wireless Technology: Infrared
Battery Time: 9 hours hours
Battery Type: Alkaline

Radio Frequency Range: 1.8GHz
Transmission Range: 100 m.
Compliant Standards: TCO '07

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