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Hi There, I have downloaded the drivers for the Brother HL 2040 from the company website. I start the install, the setup says to plug in the printer USB cable and the pc recognises it as a Brother HL 2040. It then asks me to insert an installation disk/cd (which i dont have) and then proceeds to finish the install as if nothing is wrong. At that point there is no driver installed. Any thoughts greatly appreciated. Thanks Paul

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  • paulmcmil708 Jun 07, 2010

    I am using Windows XP SP3 OS.

  • paulmcmil708 Jun 07, 2010

    OK, i have the official and latest Brother HL 2040 downloaded and have attempted to install it 3 times, to the same effect. I always get asked to insert a 'Brother cd' for some files. I of course dont because I dont have the cd, and the install finishes. The Laptop recognises the printer as per the small dialogue in the bottom right hand corner that says printer is installed. However when i go to look for the printer to select from it does not exist. Further when i go to control panel > system > Hardware, Device Manager, there is no way to identify the printer that is connected via USB.

    All help greatly appreciated.

    Thanks

    Paul

  • paulmcmil708 Jun 07, 2010

    Krishmaqvan, i tried pushing on with the install even though it could not find the file. I just kept on saying 'keep going with the install' and eventually it finished and seems to be working now.
    THANKYOU VERY MUCH FOR YOUR HELP :) !!!!!

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First connect printer to computer with usb cable then turn on the printer then windows recognize the printer as new hardware if it is not installed .
then click on not at this time and choose location as your cd drive in browse then locate the driver Then click next then install the driver.
After installing driver you can see your printer icon in control panel->printer and faxes.
Let me know if you need further assistance.
Thanks for using FixYa.

Posted on Jun 07, 2010

  • paulmcmil708 Jun 07, 2010

    Hi Krishmaqvan,
    Thanks for your reply.
    I followed what you suggested and when i got to the point that it asks me for the installation cd it seems to be looking for a file called 'BH2040.PPD'. I find that in the directory where the Brother driver files are and I click ok. Unfortunately it fails at that point because it says 'Setup cannot copy the file BH2040.in_.'.
    I cant go any further. Install does not complete.
    Any other ideas?
    Thanks Paul

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Http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/download_top.html?reg=us&c=us&lang=en&prod=hl2040_all
Please go to this website above, Brother, and choose your operating system, now download your O/S driver to your PC, after download, please install this software again, you should this time install as Administrator, Perhaps the last install didn't have enough permissions? or maybe it wasn't done as Administrator, as all installs MUST be done as Administrator. Now IF it is simply that the driver just will NOT load, then go to control panel, go System, and device manager, and right click, and update driver, and show the software where those files are, usually in My Programs, or wherever or just let it search for the driver, that should work too.
As an aside here why not burn the software to a CD/DVD and then try to install, maybe you have a copy of a CD/DVD, and not the downloadable package from the manufacturers website?.

Posted on Jun 07, 2010

  • paulmcmil708 Jun 07, 2010

    Hi Silverdragon,


    Unfortunately I dont seem to have an option to choose 'Administrator'.


    I downloaded again specifically as per your instructions and the exact same problem occurred.


    When I go into Control panel > system > system props > hardware > device manager, I can not spot any reference to the Brother HL 2040 printer or any form of printer connected to my pc via usb.


    Thanks


    Paul

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The disk your using is most likely just not compatible with the operating system your trying to load it on I would suggest going to the manufacturers site and making sure you have the latest and proper os orientated version of the driver and after downloading go into your device manager and manually install the software


hope this helps
Robb

Posted on Jun 07, 2010

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