Question about Compaq tc1000 Tablet PC

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My hp tablet won't move pass the windows xp logo

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  • clspain Jun 07, 2010

    I have started in safe mode and same results - can't get pass the Windows XP screen to log in ...it just hangs there ....

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  • 1,188 Answers

Hi,

Did you install any software recently? If yes then what type, name etc. Restart and start pressing F8 key on the keyboard to reach the advanced start-up. Enter into safe mode and remove any newly installed software and try again.

Note: If Windows load then you have missed the Advanced start-up scree, try again.

Please let me know how it went and if you are able to load into Safe Mode, first thing to do is back-up your data in case you may need to restore.

Posted on Jun 07, 2010

  • Adnan Bhatti
    Adnan Bhatti Jun 07, 2010

    You need to recover the OS. This can be done easily if you have a docking station and recovery CD's. If you choose this option, first change the boot order in the BIOS to boot form external devices first and select CD as first boot device.

    You can also use external USB CD ROM and carry out the above procedure.

    The above assumes you have the recovery CDs; if you do not have recovery CDs try the next options:

    To use the System Restore utility that is
    installed
    on the notebook, follow these steps:



    1. Turn on or restart the notebook, and then press the
      Esc
      key repeatedly while the F10 = BIOS Setup
      Options
      message is displayed in the lower-left corner of the screen.
      The System Restore page opens.


    2. Use the arrow keys to select System Restore
      , and then press Enter
      .


    3. Follow the
      on-screen instructions to recover the system.



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Copy attached.

Software Pre-installed Software
HP Mobile Printing for Notebooks
HP Help and Support (XP Only)
Safety and Comfort Guide
Adobe Acrobat® Reader v. 5.10
Microsoft Reader v. 2.5
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Sun Java 1.4
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*Intervideo WinDVD Playback Software v. 4* (Pre-loaded) Recommended software/services Availability of recommended software applications or services may vary by region and may require additional purchase and/or subscription
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ScanSoft Omniform Filler 5.1 and Dragon Naturally Speaking Standard Edition 7.1 (available as a special configuration) Additional software available through the web HP Client Manager Software
HP ProtectTools Smart Card Security Manager
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As for the hang up at the logo, it sounds like your hard drive might have crashed. The same thing

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If you are getting a Blue screen repeatedly and you can't start up to windows in any custom setting ( from f8 start up menu ) one way to solve the problem is to Use the restore disc or windows installation cd or dvd to install windows into the computer or perform a repair installation if a windows already exists on the computer and the setup can find it.

how to perform a repair installation

this is for xp, but its similar on 2000 and on vista.

insert your Windows XP Setup CD, and restart your computer.

1.When the Press any key to boot from CD message is displayed on your screen, press a key to start your computer from the Windows XP CD.

if not then the computer is not set to start up from a cd, you can either enter the setup / bios to change that setting OR right when you power up the computer look at the screen it will say what button to press in order to enter boot menu or bios, it will very likely be button F12 or similar, it should say on the screen when you power on.

if it doesn't, then you need to go into the bios and change the boot order so that the computer starts from the CD first.

after that you should be able to start from the cd and install the OS (Operating system, eg.Windows)

here's some info on how to work the bios: http://www.whitecanyon.com/how-to-change-boot-order.php


Repeat step 1 when you have changed the boot order.

2.Press ENTER when you see the message To setup Windows XP now, and then press ENTER displayed on the Welcome to Setup screen.

3.Do not choose the option to press R to use the Recovery Console.

4.In the Windows XP Licensing Agreement, press F8 to agree to the license agreement.

5.Make sure that your current installation of Windows XP is selected in the box, and then press R to repair Windows XP.

6.Follow the instructions on the screen to complete Setup.

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