Question about Canon PIXMA MP830 All-In-One InkJet Printer

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Inconsistently Receiving Faxes

We've figured out that when any ink cartridge is low, it doesn't print out incoming faxes. I'd like to know why we keep going through colored ink cartrdridges when the faxes & copies are only in black & white. Even though we solved this issue, we are still having problems getting consistent faxes. We have had our connections and phone lines checked.

Thanks!

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Need Guide & Manual for Cannon MP830

Posted on Apr 10, 2008

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On my Canon MX310, the display says "Waiting for Report". Fax Memory is clear, but the In Use/Memory light stays on.


Try this step ... found it on Canon's website

Issue: ERROR LCD: WAITING FOR REPORT
Solution: Set [AUTO PRINT RX] to ON (MX300 / MX310)

AUTO PRINT RX When [AUTO PRINT RX] is set to [OFF], incoming received faxes will be temporarily stored to memory and transaction reports (TX, RX and Activity) remain in memory. The default setting is [ON], which means incoming received faxes and transaction reports will automatically print. The fax machine will not automatically print a received fax and will store it in memory in the following conditions.
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To set AUTO PRINT to ON, please follow these steps.
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  2. Press the <Menu> button. [FAX SETTINGS] is displayed

  3. Press the left or right arrow button to select [RX SETTINGS] , then press <OK> two times.

  4. Press the left arrow to select [ON], then press <OK>.

    Note: When AUTO PRINT RX is set ON, a sub-menu will appear to PRINT WHEN NO INK.

  5. At sub-menu PRINT WHEN NO INK, decide if you'd like the machine to continue to print incoming received faxes if ink is low.

    CAUTION: When this option is set ON, the fax machine will not monitor the ink level of the ink cartridges. If ink is low or out, received faxes will print with streaks or blank. Furthermore, once the fax is printed, it will be deleted from memory.
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    2. To store received faxes in memory when ink is low or out, press the left or right arrow to select [OFF] and then press <OK>.

  6. Press the <Stop/Reset> repeatedly to return to Fax standby mode.

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1 Answer

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Hi,
Check to make sure the ink is coming out of the cartridge as this often takes some coaxing with a new one. Take the cartridge out of the printer and dab the print head on a piece of paper and check to see if the print head leaves a mark on the paper. If you see 2 stripes on your paper it means the cartridge is okay. On the other hand, if there is no ink mark left on the paper it means that the ink is not flowing freely from the print head. In this case, fill a saucer or old coffee mug with hot water and place the cartridge in the water so that only the print head is submerged. Leave it for a few minutes and then dab it on the paper again to see if the ink is flowing.
Please let me know if this is not what's causing the problem.
Best wishes,
Graemevm

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