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Hardline safe battery running low, use key but will not open. How am I suppose to use the key???

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Hello.
Your only choice is to call a lock smith. Tell them what kind of safe you have when you call them. If the safe is light enough for you to take into the lock smith's shop do so as this will save you the cost of two house calls. Joe.

Posted on Jun 07, 2010

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Posted on Jan 02, 2017

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Can't open hardline safe


Usually if your code has worked in the past it is a bat problem. Try purchasing a cheap bat tester to verify bats are good. Once verified with good bats try code again if still not working there are other steps that can be taken. Hope this helps.

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if you have lost the key -- then look on the face of the lock cylinder and see if there are letters and numbers on it,, ( key code ) -- take this keycode to your local locksmith and see if they could make the key. if the code is not there then take the safe down to your local locksmith shop and have them pick open the safe. now if the safe is mounted in your house and cannot be removed - then have a locksmith come out and pick open the lock and make new keys for the safe.

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well -- if you have lost the key, you can take the serial number of the safe into any loccksmith shop and they will be able to call the safe company and get the key code and cut you a new key.
also -- look on the front of the lock cylinder itself and see if there are any numbers imprinted on the lock and with those numbers the locksmith might also be able to look up the key code and cut the key. the cost of this will be around 15 dollars.

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You will probably have to call a locksmith who specializes in digital safes, or you can contact hardline and give them the serial no. of the save and proof of purchase to get the code or key. You will probably need proof of purchase for the locksmith to.

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