Question about SanDisk Sansa Clip MP3 Player

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How to remove a virus??

When i connect my MP3 to the computer i get a massage from the anti-virus that i have a virus in it.
i can't delete the files from my MP3 because my anti-virus blocked the music folder, so i also can't remove music to the MP3.

what can i do???

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  • 185 Answers

One thing you can do is connect the mp3 player and right click on the icon, when the menu appears click on scan with: (antivirus) and let the scanner run all the way, it will show the infected files, go ahead and remove them. Sometimes the auto start file is detected as a virus because it is an executable file.
the other way is for you to format the mp3 player, same way right click on the icon and select format. with this you have to be careful because sometimes the firmware is hard to reinstall on the device.


if it works for you, don't forget to rate me


thx

Posted on Jun 07, 2010

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  • 84 Answers

Please download the anti virus in your system using the following link,
http://www.stopzilla.com/products/stopzilla/landing.do?type=download_nonav&aid=10015&SSAID=292276

Now connect your phone to the Pc. Scan and remove the virus.

Also read about the phone virus from the following link,
http://www.nospysoftware.com/spyware-articles/cell-phone-virus.php

Good luck.

Posted on Jun 07, 2010

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Posted on Jan 02, 2017

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