Question about Creative Labs Zen Micro MP3 Player

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Stays on Creative Screen

The computer doesn't know it is hooked up. Took the battery out for days, still won't go past the first screen.

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I had the same problem. I found the solution online somewhere and I fixed mine, but it only worked inconsistantly, but better than not at all. You have to completely dissemble the micro and flick something within the harddrive.

Posted on Apr 14, 2008

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This may have the same problem alot of Creative/Ipods develop.
If the hard drive inside it fails, it just sits there trying to get info from the drive. The same thing will happen to a PC with a dead hard drive. It will hang for ages while the system tries to communicate with the drive.
A replacement drive can be purchased, but they are not cheap or easy to find as you could imagine.

Posted on Apr 10, 2008

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Posted on Jan 02, 2017

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My computer wont reecognize my creative zen 2 GB


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Feb 09, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

My laptop comes on but the screen stays blank??


Unplug the power, remove the battery and then hold the power button for 30 to 60 seconds. Then reattach the power and attempt a boot. It worked for me! Just shutdown, put the battery back in you're good to go. Worked for me so definitely worth a try.
Good luck

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Jan 09, 2009 | Computers & Internet

2 Answers

My zen charges but doesn't dock


Try the Creative System Information program. It will scan for your Zen.

Jan 01, 2009 | Creative Labs ZEN V Plus MP3 Player

5 Answers

Creative Zen V Plus Frozen on the product title screen


this helped me as after it rebuilds the libary then it always froze on a song let the battery run out!
this worked for me straight away and i had tried loads of other ideas this actually came from the tech guys !!!
  1. Detach the player from the PC if it is connected, and turn off the player.
  2. Press and hold the Play button while powering on the player.
  3. When the player displays the Creative logo, release the Play button
  4. Select Format (All) and select Yes to format the player.
  5. After the player has finished formatting, select Reboot.
  6. Re-transfer the tracks to the player.

Feb 16, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Dont Even Think a GURU can help!!!


powercycle the sansa by holding menu/power button down for 45 seconds, then let go, then wait 15 sec, then power on correctly by holding power down to the count of 1-2-3

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3 Answers

Blackscreen


it may be in a low power state, try a different usb cable and hook it up to a desktop computer (laptop ports are sometimes not powerful enough to charge the battery when it is in a low-power state).

Also check out creative.com/support and look at their support forumns

Jan 23, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative zen v plus frosen


Did you hold down the power button while resetting it?

Nov 08, 2007 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Screen Frozen


This is not a Zen Vision:M. Likely a Zen Micro. The hard drive is bad and will need to be replaced.

Nov 06, 2007 | Creative Labs ZEN Vision:M Digital Media...

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