Question about Whirlpool GSX9885J Top Load Washer
Have a Whirlpool Gold GSX9885J Top Load Washing Machine, purchased in 2001, and it's been working fine until just recently, it worked somewhat okay for a first load, the display screen was not accurate, it would say soak when it was actually draining, etc.
Then the next load had the following error codes E4 E3, with the previous load there were error codes, but they were easily erased by unplugging the machine, now unplugging does not solve the problem.
What do these codes mean?
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Posted on Jan 02, 2017
F21 = LONG DRAIN ERROR
If the drain time exceeds 8 minutes the water valves turn off. After 4 minutes the “Sd” error will be displayed, then 4 minutes later the F21 error code will be displayed.
Press PAUSE/CANCEL two times to clear.
1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
5. If the above does not correct the problem, go to step 7.
6. Unplug washer or disconnect power.
7. Replace the pump.
If the machine cannot be forced to its diagnostic mode then:
1. Disconnect the washer from the power supply and water supply.
2. Remove the top panel by taking out the three screws in the back of the washer. The pressure switch is right on top.
3. Remove the Molex connector from the water level switch / pressure switch.
Refer to the picture below.
4. Reconnect the power supply but not the water supply.
5. Power the machine. The machine will enter diagnostic mode.
6. Power off the machine.
7. Replace the water level switch / pressure switch.
8. Reconnect the water supply.
9. Power on the machine it will work without error
Posted on Oct 02, 2009
I would check the water inlet valve first. Unplug the machine, turn off the water, and remove the supply hoses. Check the small metal screens inside the openings on the valve. Make sure they are clear of rust or debris and check the solenoids using a multimeter or ohmmeter. Check for continuity. A lack of continuity will mean a bad solenoid and the inlet valve assy will need replaced. I will attach a photo for reference. Sorry for your trouble and I hope this helped. Best wishes.
Posted on Oct 07, 2009
I would assume that you are using HE detergent if not the pump could go into a suds lock. You may have a bad drain pump. The other options could be possibly a bad central control unit. (however these are very expensive) or possibly a door lock issue but usually you will get a door lock error.
Posted on Jan 13, 2010
No water detected entering machine or Pressure switch trip not detected.
If after 30 seconds the control does not detect water entering machine and then valves will be turned off and the error code will be displayed.
If the control has turned the water valves on and after 8 minutes the flow meter has detected 10.5 gallons of water passing through it, but has not detected the pressure switch trip, the valves will be turned off and the error code will flash.
Press PAUSE/CANCEL twice to clear the display.
1. Make sure that both valves at the water source(s) are turned on all the way.
2. Check for plugged or kinked inlet hoses or plugged screens in the inlet valves
3. Verify inlet valve operation
1. Verify Drain pump operation
2. Pressure Switch Hose is in good condition and properly connected to Tub and Pressure switch
Posted on Mar 22, 2010
It appears your timer/main controller/CCU has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
Posted on Sep 21, 2010
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