Question about Nokia 6790 Surge Cell Phone

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How do i hard reset my nokia surge, it's been frozen for some reason, it's not been water damaged, never been sat on, not even a drop.

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To make a Hard Reset on a Nokia phone that is not willing to turn on, just press simultaneously these 3 buttons: on/off + * + 3 Before making a Hard reset better backup all your important information

Posted on Jun 07, 2010


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Posted on Jan 02, 2017


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Is the battery fully charged?
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OR do a hard reset. You will loose your data though.

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This has happened to me as well. Have you dropped your phone recently or has some water got into it perhaps?? Mine was having lots of problems like this...becoming frozen and not sending messages properly...I took it into Nokia and they had a look at it. Couldn't find the problem, but they gave me a new one. Problem solved. It works all peachy!! I suggest you go into a Nokia dealer, tell them the problems (don't tell them if you've done any damage to it) and ask them to have a look at it for you, particularly if it is still under warranty. If you go into your provider, Telstra, Optus, Virgin etc sometimes they may give you a replacement phone in the meantime if you don't have anything to use while it's getting fixed. Sometimes it can take up to a week or two. Hope that helps :)

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