Question about Roxio Easy CD & DVD Burning

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Set Up Error Report:AppName:setup.exe

Roxio Easy CD & DVD Burning
Latest version
setup fails as follows:
Error signature:
AppName:setup.exe
AppVer:3.53.66.0
ModName:ntdll.dll
ModVer:5.1.2600.2180
Offset:0001142e

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  • 269 Answers

1. Open Windows Explorer.
2. Follow this path C:\\ Program Files \\ Common Files \\ Install Shield locate the sub
folders Engine and IScript.
3. Rename (Right Click and choose "Rename" both folders example: Engineold &
IScriptold.
4. Close out of Windows Explorer and run setup again.
5. Apply the latest update patches from our website www.roxio.com.
www.roxio.com



Mel

Posted on Jun 07, 2010

Testimonial: "Followed instructions exactly, it did not work. Regards, Saurabh Jani. "

  • Melody Jun 08, 2010

    ok i will check thanks for letting me know that was , cough from a roxio support page go figure



  • Melody Jun 10, 2010

    ok now that you have given more information and sorry you were not satisfied with the answer i tried, but let me ask this , have you been to roxio and made sure your running the lastest drivers. and your not saying what ops sytem your running. the parameters are way differant for windows 7. I can only answer on what you give me and it makes it difficult to predict your situation. if you like go to the roxio sight and make sure the mod version didnt have a update and have you tried uninstalling and re installing it could have been something in windows that did it. to me when you get a set up fails it means a few things 1) did you have another cd burner on your machine before you loaded roxio, if so make sure it is totally deleted from your system including addresses in your registry. 2)when reloading turn off your antivirus, some virus dectors threat setup.exe differantly and some times like a virus, that is why in norton it asks do you approve of the download and if you dont have it set to notify you it is automatically deleting part of it so it doesnt write to your hard drive. Well I hope this helps and the previouse comment was from the roxio site so that wasnt me , this is but please give more information so we can help you more thorouly,



    Mel

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