Question about GPS Devices

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My TomTom One first edition w/o SD card turns on and exhibits a fklashing X . It will not restore itself on the TomTom website and exhibits error messages and incomaptible device messages.

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Call Tomtom @ 1-866 486 6866 ,if you are rfegistered user . The fixes they suggest make actually take out the oprograms on your TomTom One . The Tom first has to be reloaded with the up graded new program. Remmebere to protect the device when disconnecting it from the USB port. If you are remote from your home and do not have the original U.S. and Canada maps to upload from the current cpmputer you are using you may have to have them authorize a transfer from theri sewrvice center via the internet . You must be registered and perhaps under warrantee to get this.

Posted on Apr 10, 2008

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1 Answer

I have a TomTom Rider 2nd Edition. I need to restore the SD card how can I get this done.


You can purhcase the new TomTom Rider 2 map update for $79 from TomTom.
If you have your receipt as proof of purhcase, you maybe able to take it back to the retail store you purhcased it from and see if they can assit you with TomTom.
Contact TomTom customer support directly to see if they can assist you also.
Good luck

Apr 03, 2010 | Tomtom RIDER GPS Devices

1 Answer

I can't get my tomtom to turn on. It is plugged


Straight from the TomTom website:

To reset your TomTom device, do the following:
  1. Check that the battery is charged properly.
    Charge your device for at least 2 hours before trying to turn it on again. Make sure the charging light on your device is on.

  2. Remove the SD card
    If your device uses an SD card, remove it.

  3. Reset your device.
    Use a straightened paper clip, or something similar, to push the reset button for 15 seconds. See the pictures below for where to find the reset button.

  4. Turn your device on.
    Press the On/off button for at least 5 seconds.

  5. Insert the SD card
    If your device uses an SD card, insert the SD card.

    I hope this helps!

Mar 09, 2010 | Tomtom ONE XL GPS

1 Answer

Tomtom1 keeps restarting itself


try resetting it, if that doesnt work, connect your unit to tomtom home. if you dont have tomtom home, follow the link at the bottom.

To reset your TomTom device, do the following:
  1. Check that the battery is charged properly.
    Charge your device for at least 2 hours before trying to turn it on again. Make sure the charging light on your device is on.

  2. Remove the SD card
    If your device uses an SD card, remove it.

  3. Reset your device.
    Use a straightened paper clip, or something similar, to push the reset button for 15 seconds. See the pictures below for where to find the reset button.

  4. Turn your device on.
    Press the On/off button for at least 5 seconds.

  5. Insert the SD card
    If your device uses an SD card, insert the SD card.
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Aug 20, 2009 | Tomtom One XL GPS Receiver

2 Answers

TomTom screen frozen/won't turn off


This is usually an SD card issue. If you have one in then remove it and try again.

If there is no SD card involved then the other cause is that files may have been deleted or somehow corrupted.
In that case you would need to try and restore if you took a backup.
I have a spare card with my original tom tom software on there.

You could always try a HARD reset too !

Aug 20, 2009 | Tomtom GO 910 GPS Receiver

1 Answer

Tomtom One 3rd Edition will show green light but will not turn on


If you have an SD card in then remove it and try to boot it up.

It is possible that the SD card is corrupt or faulty.

If it does not power up with no SD card then it may well need to go in for repair.

Should you get it to boot without the SD card then back it up straight away.

Reformat your card (preferably in a card reader) and then restore to the card . You should then be able to put the card back in

Aug 20, 2009 | GPS Devices

1 Answer

Restore to factory setting


n rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. The only information lost on your device is the clock’s time zone setting. Select your device from the list below to see how to reset it.


Select your device: TomTom GO 940/740/540 TomTom GO 930/730/630/530 TomTom GO 920/720/520 TomTom GO 910/710/510 TomTom GO, GO 300/500/700 TomTom XL IQ Routes TomTom XL (30-Series) TomTom ONE XL TomTom ONE IQ Routes TomTom ONE 30 Series TomTom ONE 3rd Edition TomTom ONE 2nd Edition TomTom ONE 1st Edition TomTom RIDER 1st Edition, RIDER 2nd Edition TomTom ECLIPSE II TomTom DAIHATSU, TomTom ECLIPSE, TomTom TOYOTA Help Not sure which device you have? ico_close.gif Type the first two characters of your device's serial number below to find out.



To reset your TomTom device, do the following:
  1. Check that the battery is charged properly.
    Charge your device for at least 2 hours before trying to turn it on again. Make sure the charging light on your device is on.

  2. Remove the SD card
    If your device uses an SD card, remove it.

  3. Reset your device.
    Use a straightened paper clip, or something similar, to push the reset button for 15 seconds. See the pictures below for where to find the reset button.

  4. Turn your device on.
    Press the On/off button for at least 5 seconds.

  5. Insert the SD card
    If your device uses an SD card, insert the SD card.
The rest button is on the top of the GPS

Jul 23, 2009 | Tomtom GO 910 GPS Receiver

1 Answer

TomTom One 3rd edition error


Don't really know how BUT I seem to have solved the problem.
Let's first review the problem.

1) I downloaded from TomTom a recommended update.

2) The update screwed up half way through the installation.

3) End result. TomTom refused to get beyond the opening logo and the drum beat!

4) TomTom HOME did not recognise it as a device, ("No device connected") bottom right of screen.

5) Consequently it was impossible to "restore" the software using Tomtom HOME.

6) So contacted TomTom through their website and tried the online fixes, (hardware reset etc) with no result.

7) Filled in a support ticket on the site, the ultimate outcome being a request to return it for repair.

8) I asked for an estimate of the cast (having described the symtoms).They would not give me an estimate until they had seen it.

9) Scanned various forums (including Fixya), but could not find a solution.

10) Decided at that point that is was going to cost, either to get it repaired or buy another, so whatever I did wouldn't matter!

11) So borrowed a card reader to examine the SD card.

12) Windows told me it was not formatted!

13) Couldn't find a friend anywhere with a Western Europe Map on an SD card to try to copy.

14) I was sure I had backed up the Tomtom via TomTom HOME when I first bought it, but where did it store the backup?

15) Found a folder in "My Documents" called "TomTom"

16) Scanning through that folder structure I found a folder called "One".

17) In that folder was another folder called "Backup01"

18) So I formatted the SD Card (heart thumping!) then right clicked on the "Backup01" folder and "Send to" the G drive (the drive letter for the SD card in the card reader)

19) Things happened on screen and files moved across the screen.

20) Took the SD card out and pushed it into the TomTom. Switched on TomTom and behold it started to work!

21) Since then TomTom HOME has scanned the device and downloaded a number of updates. The only difference I can see between its previous performance and its current state is that some of the opening screens have changed and it no longer shows the briefcase screen when it switches off.

22) Will be testing it on a long journey shortly and hoping for the best. Will not guarentee that this will work for all people with a problem, but it has on my device. Good luck!  

Mar 22, 2009 | Tomtom ONE 3rd Edition GPS

4 Answers

Tom tom one xl wont accept SD card with map on


If you have TomTom that have the slot for SD card, then it should accepted the SD card. The instruction for how to use the SD card is simple, but it is hidden in the TomTom Home, that's why it's difficult to find it. Below are the instruction how to use the SD card.

1. Format the SD card (FAT32) and do not stick the SD in the slot yet
2. Run Backup (connect TomTom device to computer)
3. Disconnect TomTom from computer and turn off
4. Slide the SD into the slot and connect TomTom back to computer (choose "yes")
5. In the TomTom Home menu, Choosen Backup & Restore >>> and choosen Restore

TomTom Home will add all applications to the SD card. So the internal memory still have the applications and the SD card also had the same applications. Everytime you slide the card in, TomTom will automatic detect and use it as its primary storage, if it not detect, you can go to the device menu and pick the device to connect to.
Whenver you take the SD card out, then TomTom will use its internal memory.

Hope this helpful

Apr 24, 2008 | Tomtom One Europe v2 GPS Receiver

1 Answer

TomTom one


Its more than likely that the data on your SD card has become corrupt or the card itself has become damaged / faulty. This can cause the tomtom to feeze on startup and doesn't even get past the loading process. You can "half" prove this by turning the tomtom ON without the SD card inserted. If you get the startup drums then a ' please insert SD card ' symbol on the screen , The card IS FAULTY . good luck. .................Hopefully , you backed up your SD card to your PC some time ago. If this is the case , you can just reload the files onto your SD card.

Feb 02, 2008 | Tomtom ONE GPS Receiver

3 Answers

TomTom One 2nd edition - Please help!


I experienced the exactly same problem/symptoms with the backup restore function today. After installing the new firmware application on my TomTom Go 510, I did a new backup of my TomTom using the Home Application,  I then attempted to "restore" that backup to two spare SD cards.  The dialog box indicated "restoring," but nothing was being restored. My work-around, which worked great, was to locate the Backup Storage folder on my hard drive, and Drag & Drop its contents onto the spare SD cards (after erasing them).
I'm running the TomTom Home application (v 1.5.106) on an Intel iMac, OSX 10.4.10.

Nov 03, 2007 | Tomtom ONE GPS Receiver

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