TomTom Go 910 intermittent charging on windscreen holder
My TomTom 910 appears to have a loose fitting to the windscreen holder as the green charge light keeps going on and off. On the back of the TomTom unit just behind the contact strip there is an empty hole with a screw thread. It appears that this should have an insert in it to make the fixation to the windscreen holder more rigid when it clips on. Can you supply what appears to be the missing part to go in the hole?
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Hello there: What i suggest is removing the battery and check the connections where the battery sits and see if there is any loose connections or is dirty and needs cleaning , and if the battery itself has a bad cell in it it wont charge properly you can take it to your nearest tomtom dealer and have them bench test it too to help find out what is going on with this unit ok> I hope that this is very helpfull for you. best regards michael
Have same thing. I did call Tomtom and they are guessing ,just like me ,that battery is dead and offered me US$ 75 off brand new go 730 and old one u can keep. Was told ,they dont sell battery replacement .
Sounds like someone will sue their **** soon as class action .
The 910 satnav/mounting interface is dreadful- it is the cause of half the problems on this site! You can order the battery on the net. Google VF5 or Samsung ICR18650-24. To replace, strip off rubber strips. You need a mini star screwdriver, carefully pull unit out of cover gently levering at the side. Carefully observe plastic carry through which acts as button on the front and base clip underneath- this must be reinserted correctly. It is a vital part of the structure- observe it carefully! Remove upper small PCB and large PCB after removing 2 electrical connectors. Battery located under PCB. Dispense with rubber mounting. Reassemble carefully battery holder (loosely until you have placed previous plastic carry through). Tighten battery holder to hold plastic strip which must be located over mounting bracket, carefully reinsert both electrical connectors (different sizes), reattach large PCB then small one, then screw back in cover. It is likely you will then be stuck on initial screen with unit not booting correctly. You must then do software resets (opened paperclip inserted into invisible hole next to connecting strip at back). It is likely that you will have to connect to Tom Tom HOME to do this. I failed here as the darn unit will not connect to my computer.
In the box you have a 'desktop' mount. Looks like the windscreen mount without the ******. Also you will have got a mains power lead. Plug the lead into the 'desktop mount' (Left hand side) of the stick up bit. Plug in and put your 910 onto the mount. It will 'Click' into place The green light will shine to show it's charging.
To release the unit from the mount PRESS in the button in the middle of the screen top rim and lift off.
Remember to turn of the power at the socket to stop wasting electricity
The usb part of the desktop mount goes into your pc so you can connect to TomTom home or just plain old 'back it up' It is ok to have power switched on or off when connect to the pc, there is no need to unplug the jackplug.