Question about Tomtom GO 910 GPS Receiver

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TomTom Go 910 intermittent charging on windscreen holder

My TomTom 910 appears to have a loose fitting to the windscreen holder as the green charge light keeps going on and off. On the back of the TomTom unit just behind the contact strip there is an empty hole with a screw thread. It appears that this should have an insert in it to make the fixation to the windscreen holder more rigid when it clips on. Can you supply what appears to be the missing part to go in the hole?

Colin_Dollery-1@gsk.com

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  • Anonymous Dec 07, 2008

    Same issue..

    Charging goes on and off as it makes intermitant contact



    Looks like a design fault.

  • thetrain2 Jan 06, 2009

    Same Deal here...This sucks.

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They are **** it is a design fault and they know about it sell the bloody thing asap even if they fix it they are never right iv had 2 replaced.send it back demand a free repair then sell it

Posted on Feb 05, 2009

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Complain to Tom Tom ,you may have a lemon,look for law suit soon

Posted on Jun 03, 2008

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1 Answer

My tom tom go 910 gps does not turn on after being charged for over 2 hours. there is a green light when i push buton to urn on but nothing appears on screen


HAVE YOU TRIED HOLDING DOWN THE RESET BUTTON WITH A PIN FOR ABOUT 15 SECONDS OR SO. IT IS A TINY HOLE LOCATED WHERE THE CHARGER PLUGS INTO THE DEVICE.

Aug 15, 2010 | Tomtom GO 910 GPS Receiver

1 Answer

My tomtom 910 does not charge but the charging light comes on so what can i do


Hello there:
What i suggest is removing the battery and check the connections where the battery sits and see if there is any loose connections or is dirty and needs cleaning , and if the battery itself has a bad cell in it it wont charge properly you can take it to your nearest tomtom dealer and have them bench test it too to help find out what is going on with this unit ok>
I hope that this is very helpfull for you.
best regards michael

Oct 23, 2009 | Tomtom GO 910 GPS Receiver

2 Answers

My tomtom 910


Have same thing. I did call Tomtom and they are guessing ,just like me ,that battery is dead and offered me US$ 75 off brand new go 730 and old one u can keep. Was told ,they dont sell battery replacement .

Sounds like someone will sue their **** soon as class action .

Sep 05, 2009 | Tomtom GO 910 GPS Receiver

1 Answer

Hi my tomtom 910 go wont switch on ], but when useing the charger the little green light lights up and will stil not switch on ive tries the hard resetting and does not work


I've had a similar problem on 2 TomTom 910s.
First, try holding in the reset button while holding the power switch down for 5 seconds.

If that doesn't work, let it charge for 12 hours and while it's still charging, hold the power switch down for 5 seconds.

It worked for me on both

Good luck

Jun 07, 2009 | Tomtom GO 910 GPS Receiver

4 Answers

Have TomTom 910 Having Problems Charging it.


The 910 satnav/mounting interface is dreadful- it is the cause of half the problems on this site! You can order the battery on the net. Google VF5 or Samsung ICR18650-24. To replace, strip off rubber strips. You need a mini star screwdriver, carefully pull unit out of cover gently levering at the side. Carefully observe plastic carry through which acts as button on the front and base clip underneath- this must be reinserted correctly. It is a vital part of the structure- observe it carefully! Remove upper small PCB and large PCB after removing 2 electrical connectors. Battery located under PCB. Dispense with rubber mounting. Reassemble carefully battery holder (loosely until you have placed previous plastic carry through). Tighten battery holder to hold plastic strip which must be located over mounting bracket, carefully reinsert both electrical connectors (different sizes), reattach large PCB then small one, then screw back in cover. It is likely you will then be stuck on initial screen with unit not booting correctly. You must then do software resets (opened paperclip inserted into invisible hole next to connecting strip at back). It is likely that you will have to connect to Tom Tom HOME to do this. I failed here as the darn unit will not connect to my computer.

An awful piece of equipment- I have gone Garmin!

Mar 18, 2009 | Tomtom GO 910 GPS Receiver

1 Answer

What do you use to charge the tom tom 910 in the house


In the box you have a 'desktop' mount. Looks like the windscreen mount without the ******.
Also you will have got a mains power lead.
Plug the lead into the 'desktop mount' (Left hand side) of the stick up bit.
Plug in and put your 910 onto the mount. It will 'Click' into place
The green light will shine to show it's charging.

To release the unit from the mount PRESS in the button in the middle of the screen top rim and lift off.

Remember to turn of the power at the socket to stop wasting electricity

The usb part of the desktop mount goes into your pc so you can connect to TomTom home or just plain old 'back it up'
It is ok to have power switched on or off when connect to the pc, there is no need to unplug the jackplug.

Hope this helps

Feb 28, 2009 | Tomtom GO 910 GPS Receiver

1 Answer

Tomtom 910 sat nav.


Complain to Tom Tom ,you may have a lemon,look for law suit soon

Mar 25, 2008 | Tomtom GO 910 GPS Receiver

1 Answer

Tomtom 910.


Complain to Tom Tom ,you may have a lemon,look for law suit soon

Mar 23, 2008 | Tomtom GO 910 GPS Receiver

3 Answers

TomTom 910 charger question


Yes, you can.
I presume the charger has an USB connector.
5v and 2A are the correct figures for a Go910.

Aug 24, 2007 | Tomtom GO 910 GPS Receiver

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