Question about DISH Network 721 DVR Remote Control
Any time a different remote is controlling a different receiver, changing one of the remote addresses on should remedy the situation. I have provided instructions on changing the remote address.
DISH Network - Executive Offices
Posted on Jan 14, 2011
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Posted on Jan 02, 2017
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Hi, this is Mary with Dish Network Customer Service. It sounds like you are experiencing a power issue with your Dish network VIP622 DVR. You can try resetting the Receiver box by unplugging it for 10 seconds (if it is plugged into a surge protector, for the purpose of troubleshooting, plug directly into a wall outlet). Wait for receiver to reacquire satellite signal. If you are still having an issue, you will need to contact Dish Network because the receiver box will probably need to be replaced. I hope this information helps you.
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Hello walker3putt, my name is Michael Hurst with DISH Network. Is this remote an IR or UHF? There are ways of reprogramming the remote to the receiver. If this is and IR remote for an independent receiver then you can try pulling the smartcard out and System Information will come up on the TV. Look at the Remote Address on the TV and write down the number. Then Hold Sat until all lights on top of remote light up. Let go of the Sat button and pick a number from 1-15 and then press # and Record. Your remote address should change. If there isn't a smartcard in the receiver then try the menu button on the front of the receiver. If this is a secondary remote and is UHF you will have to take remote 2 to the room where the receiver is located and follow the same steps.
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