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I have replaced the hard drive in my Pioneer dvr-rt601 because the old drive failed i got the new drive from a Pioneer recomended dealer and now i can't use hard drive i just HDD ERR how can i resolve this problem.

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  • smokingman Apr 10, 2008

    I have got it all connected right and have used the firmware from Pioneer download but it will not allow me to access hard drive to record. I only have access to VHS or DVD as machine starts up showing HDD ERR then defaults to DVD

  • smokingman Apr 10, 2008

    Thanks so far have checked hard disk is set to master but formatting HD is going to be where the real problems start as i can not get service manual for DVR-RT601H as no one appears to have one (that includes Pioneer UK who say they only supply to their recognised service centres). Hope you might have a trick up your sleeve keeping my fingers crossed.

  • smokingman Apr 11, 2008

    Still no joy on getting a service manual and apart from taking it to a service centre no one seems to be able to help all seem to think it's down to the CPRM and the need for a service remote. Have you any ideas.

  • smokingman Apr 11, 2008

    Thanks you have given a few angles to look at, as for going to Pioneer service people to get them to finish the job they won't do it any cheaper than if they had done the whole job (had already asked). Will let you know how i get on again thanks.

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You need to check that the hdd isconnected properly

Posted on Apr 10, 2008

  • 3 more comments 
  • Ginko
    Ginko Apr 10, 2008

    It is normal getting an error message if the hd is new

    You need to check that the hdd is well connected to the cable inside your dvd. Check also that the pin bridge at the back of your new hard disk is not set as slave. It think it should be set as master/stand alone. Eventually try both master options. When you ensure everything above is ok, you will need to format and write image into your HD. Not many DVD device like yours do this automatically, usually you have to access a service menu and restore the hdd image.
    You need to get the service manual, which will display the whole procedure. You can request and buy it from pioneer for about $25, or try downloading free version from this website here.
    The download is a bit tricky, but at the end it will work. You will need WinRAR to unpack the manual, and will need to download all files, as it is a split-up.

  • Ginko
    Ginko Apr 10, 2008

    If it still does not work, post again on this thread. I will able to assist you further within 24 hours, busy with customers now.

  • Ginko
    Ginko Apr 11, 2008

    Pioneer service manual are not easy to find.I do not have the service manual for rt601.
    Here uploaded for you to dowload the manual for 620 and 720 models, which are not very different from your device.
    In the last couple of page is descripted a service reset procedure , which is the one supposed to restore hard drive settings. It is likely that works the same on your model, usually service procedure are same for same range of models.

  • Ginko
    Ginko Apr 11, 2008

    This company programmes Pioneer service remote and service disk. You need to contact them and explain your specific problem, so that they can send you the proper product.
    Pioneer, as many other company does its best to prevent users from serviceing their products, mainly for safety reasons.

    If you have to buy the remote for additional $20/$50, you may consider asking a service to finish the job you started. If you already installed the HDD correctly, and the serviceman does not even need to open your device, it may be done for a modest fee. Find a reliable and hones service in your area and get the job done for $50/$80, that is my suggestion.

    Regards

  • Ginko
    Ginko Apr 11, 2008

    Sorry I forgot the link for piooner remote programmers, here you go.
    Keep in mind that this are not original Pioneer service remotes, are hacked remotes customized to execute only required operation. They should be able to provide you a remote or a disk to reinstall your HDD image, but I cannot guarantee it works. Only pioner distributes original service remotes and service manuals.

    Regards

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