Question about GE Profile Arctica Stainless Steel Top Freezer Refrigerator

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My GE Profile Artica ice maker is making ice, but when I open my freezer, there are icicles from the ice compartment one the food below the ice maker and dripping down the inside of the freezer. The ice in the compartment is semi soft and all frozen together. The temp in the freezer reads zero degrees. What could the problem be?

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Hi!!

The Ice Maker and the Freezer/Fridge part of the unit work separate, that's why you get the ice made but the freezer can't keep it frozen.

Most likely the condenser, located in the back of the freezer is all frozen and covered with ice pluggin up the air ducts to the fridge, preventing it from cooling.

One quick solution will be unplugging the refrigerator and allowing it to defrost on it’s own or remove the freezer's back panel and using a heat gun or hair dryer to melt the ice, this will take about 20 to 30 min..

There are various reasons this type of problem:

The temp. controls are not set properly. Set controls according to manufacturer recomendation.
The small fan in the freezer is not working,
The defros timer is not working or,
The defrost heater coil is busted.

Once the ice is melted, plug unit back in and check for unit reactions. You should be able to hear the freezer fan working. Also, you'll hear about 4 to 6 times a day the defrost heater melting the ice in the back of the freezer, if NOT, check heater coil for continuity.

Don't forget to rate this post. Good Luck.

.

Posted on Jun 07, 2010

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