Question about Microsoft HP Pavilion DV6276US Notebook PC

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My sound is not working. everything says its working but up in between the power button and sound my orange speaker has a circle with a line through it. if i tap it it disables my sound and i can get it to say not on mute in the right bottom corner of my screen but either way im not getting sound. is there something im doing wrong?

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Hi, click on the "Start Button," in the (right pane) Control Panel, next in the category listings, select Hardware and Sound, open, and click on the "Manage Sound Devices." The Sound window will open; click on the "Playback" button, there should be a Speakers Icon, click on it, look below to find the "Properties button, click to open the next window. In the next window there will be (4) four buttons "General, Level... First click on the "General" button, in the top of the window there will be a "Driver" button, click on that button to open. Select to "Update Driver," just click on it, the Drivers will be updated for you. Next you can go back and press the other areas, Speaker Level etc... Next if you have a "MIC" do the same for the Microphone as you done for (Speakers) in the [Recording] category. Note: "Remember to click on the "Apply and OK buttons afterward to make sure the changes take effect. "Restart the computer to finalize the changes." "Rate the solution on it helpfulness, its away of letting me know if you resolved the the problem or you need further assistance, thank you."

Posted on Jun 07, 2010

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