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Verbatim external hard drive stuck

I have a 500G Verbatim External hard drive. I googled how to format and partition it so that it would work with my mac. I used the disk utility and it went just like the instructions said. It causes the mac to hang up in the middle of programs when it is plugged in. It does not want to eject properly and now the screen is stuck on "scanning".

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: external hard drive doesn't respond

Shut your computer down. Disconnect you external hardrive. Power up your computer again. Power up the Verbatim and then connect to a USB port. You should hear a very quiet 'ping'.

Go to My Computer, and the Verbatim should be showing as one of your drives (probably Drive D). You should be able to open it from there.

Make sure that you have a Desk Top Icon for opening the hardrive, it makes it so much easier. Hope this helps

Posted on Apr 10, 2009

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SOURCE: Undetectable External hard drive

i am unsure about this but its worth trying

go to start control panel administrative tools services and look for plug and play and make sure it is set to auto at start up and enabled it so it is started this lets your computer recognize new hardware on your computer which should let see it in your my computer screen

i hope this as help if not well i tryed

Posted on May 01, 2009

SOURCE: verbatim usb 160 external hard drive.

That model doesn't have an external power supply port.

Posted on Feb 23, 2010

lock123
  • 6831 Answers

SOURCE: Verbatim 160 USB external hard drive does not show

Hello

Okay , so there are some steps to figure out what is wrong with your external.

Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".

If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.

Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.

Now , if the problem is with the casing , there are still 3 possibilities.

  1. The USB cable between the drive and the computer may be damaged.
  2. The circuit board which connects your drive to the interface of the external may be blown.
  3. The power supply (if applicable) may have a blown transformer.
The latter is the easiest to diagnose , does your external light up at all when you plug in the power? If not , then this is probably your problem. On the bottom of the adapter is a label which you will be able to use to have a new adapter made at your local electronics shop and this will cost about $30 max. They will also be able to test the adapter with a clamp meter to see if this is really the problem and this should be free.

The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.

The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.

A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.

I hope this solves your problem and please reply if you need more help.

Kind Regards
Andrea

Posted on Sep 29, 2010

  • 10406 Answers

SOURCE: does the verbatim harddisk external

Yes. It's one of the features of the USB hardware interface,
and it's necessary for the Mac Operating System to be 'compatible' with the file-systems used on Windows computers.

Posted on Oct 07, 2010

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Hello and thank you for using Fixya's services.

This problem happens quite a bit with Windows Vista. It seems that Windows Vista puts a hidden file in the backup; which locks the device.

Open the external device (Windows 7 is fine). Click on "view hidden folders and files." Delete any hidden files you may have in the external.

Go back to "my computer" and right click on the external hard drive letter. Choose properties and security tab. Make your user-name as a main user (administrator) and disable the read only.

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Hi there,

First, have you checked on your Disk Management if the external drive is being detected? You will need to initialize it from the there.

To do this, right click your My Computer and choose Manage. At the left panel click on the Disk Management. The list of available drives will show on the right. You might see your 250GB external drive as "unallocated".

Right click on the drive and a window will popup. Select create partition (primary partition). After you've selected your partition , now you need to format the hard drive. Choose quick format. Right click again on the partition you've just created, now select "Format" and select NTFS. Click ok and it will guide you until it is finished.

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