Question about Tomtom ONE GPS Receiver

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Message says connect to computer - I do -

I downloaded version 2 for a tom tom one. The home page says to connect the device to the computer. I do. The device asks if I want to connect to the computer. I press yes. The home page does not respond to the device. I have windows xp sp2. I uninstalled the original version of tom tom.

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How do I update maps on tom tom one from computer to GPS ?


Usually, you connect your TomTom to your computer, and use the TomTom software (e.g. HOME) to update (e.g. buy, download and install) your map(s).
If your question is about how to copy a (new / another) map on your computer to your TomTom device (i.e. without using the TomTom HOME software), you can simply copy the "map" folder (of the map on your computer) to your TomTom Device (that you've connected to your computer).
You may have other questions like, is there enough memory on your TomTom device for the map ?; is the (new/other) map version compatible for the TomTom (model/version) device that you have ?; is the map "activated" to run on your TomTom device? etc.

Jan 20, 2016 | Tomtom One GPS Devices

1 Answer

Are there any new update maps for my new 340 s Tom Tom


If you bought your TomTom brand new, the first time you installed the TomTom Home software, you may have received a message that a free map upgrade was available. If you did not receive that message, then either the unit is up to date, or it was not new.
You can check the version of map you're using by going to the TomTom Home software, and from the main menu, click the "More" button to get to page 2. From there, choose "Manage my ONE XL", and click on the "Items on Device" tab.
Click the "+" sign to the left of the word "Maps", then click the "More Info" link to discover the version of map you are using. The most current version (as of December 1, 2009) is 840.2568.
If that is not your version and you believe you're entitled to it, call TomTom technical support and state your case. Otherwise, if you want this version of map, you will need to purchase it.
When trying to load a new map onto your device, make sure you first run the backup routine (in TomTom Home) to back up the old map. After downloading a new map, but before it can be installed, you'll need to remove the old map, since there isn't enough room on the device to have both maps loaded simultaneously.
Hope this helps.

Nov 01, 2009 | Tomtom XL 340S Car GPS Receiver

2 Answers

Up date maps


To update maps you should run Tom Tom home on your computer and then connect the GPS

It will then ask you if you want to connect to the computer and you would tell your GPS yes.

Tom Tom home will once it finds your GPS then proceed to do any minor updates.

If your map is out of date it will offer you the option of purchasing a newer version.

don't be tempted to look for free / pirate maps !
These can cause problems in starting up your GPS (believe me)

Tom Tom map prices are not too bad and compared to many GPS are quite easy to install using Tom Tom home.

If you don't have Tom Tom home the latest version can be found here.

Sep 02, 2009 | Tomtom One XL GPS Receiver

1 Answer

Tom tom home does not see my tom tom go 520


Hi canal_boat_m

Try this solution:

STEP 1 Un-install Tom Tom Home from your PC

STEP 2 Click on the link below:

http://tomtom.com/lib/img/cs/S4S/files/RemoveRegEntries_TTGOv1.exe
This will download a little removal program for the Tom Tom Home program.
A Black window will appear briefly then close.
• Make sure that you have got Administrator rights on the PC. Otherwise you may not be allowed to connect new hardware (especially the case when using office computers)
• Reboot your PC

STEP 3 Visit Tom Tom website and download the current new version of Tom Tom Home and install it to your PC
STEP 4 Connect the TomTom

• Make sure the device is fully charged before connecting it to the computer. Ideally a mininum of 4 hours charge.
• Reset the device using a paper clip (see http://www.tomtom.com/6965). When resetting, keep the reset button pushed in for at least 20 seconds, but DO NOT turn the device back on just yet.
• Ensure that your TomTom has power connected to it. There should be a green light on the TomTom unit. If your device came with a Home Charger, please make sure that is plugged in to the TomTom also.
Your Tom Tom should ask you to 'Connect to Computer' if it does tap YES.

SOLUTION:
Your unit should now be recognized by your PC.

IF IT DOESN'T then follow the instructions below:

1. Connect your unit to your PC;
2. Copy two folders to your PC (namely 'Raster' and the one which holds all your maps - probably called 'United Kingdom and Eire';
3. Using Windows Utility, right click on the Tom Tom drive unit and select Fomat;
4. Switch off the unit and soft-reset it with a paper clip (but hold it in for at least 20 mins) and then re-connect it and power it up;
5. Tom Tom Home should now detect the unit and your unit should ask you to 'Connect to Computer' so tap YES;
6. Tom Tom Home will now say your device needs updating - and if you apply all the changes it will restore it to Factory Finished!
7. Then all's needed is to replace the two folders you backed up and any other items like mp3's and sounds, pics, etc.

Feb 27, 2009 | Tomtom GO 520 GPS Receiver

1 Answer

Tomtom GO 730 "error launching installer"


Unistall Tom Tom Home. Goto:

www.tomtom.com/home and download the current version. Install this version and see if it works now.

Feb 14, 2009 | Tomtom GO 730 GPS Receiver

1 Answer

Re: my tomtom go 920 I have connected my tomtom My pc keeps telling me to go to your home support in order to reinstall the home programme. The reason is error 0: Process failed to start up correctly....


There was an old Tom Tom Home (1.5 I think) and it is now Tom Tom HOME 2. If the icon has a little inward-facing arrow on the left-hand, lower corner then it is only a shortcut and you can safely delete them. You can always start the program by using Start, All Programs, Tom Tom etc.

Create a Restore point so you can undo the following changes and call it something like 'Pre Tom Tom HOME 2 update'.


Go to this web page:

http://www.tomtom.com/services/service.php?id=16&tab=87

and download the Windows version of Tom Tom HOME 2 and install the software. Tell the installing software to remove the old version of Tom Tom HOME - you won't need that any more.

Start up Tom Tom HOME 2 from the new shortcut icon that will now be on your Desktop and it should work unless you have an addition problem with your PC.

If it all goes wrong Restore your computer back to the Restore point you created above and you are back to where you started before you did anything.

Peter

Jan 28, 2009 | Tomtom GO GPS Receiver

1 Answer

Can't download tomtomhome can't find downloads..no cd came with


To get Tom Tom Home version 2.5 (free download) go to this web page and select your type of PC. Left side for Windows and right side for Apple Mac.

http://www.tomtom.com/services/service.php?id=16&tab=87

Peter

Jan 24, 2009 | Tomtom ONE GPS Receiver

1 Answer

Tom tom one version 2.2


Try this.
Run TTH without your unit connected.
Click on update my device (or any other process that you need TTH to perform).
You will then be prompted to connect and turn on the tomtom.
Connect and power up the device, if it asks you if you want to connect to computer, select yes (it does not always ask).

Feb 16, 2008 | Tomtom ONE GPS Receiver

2 Answers

Tom tom one usa nd canada


here is a possible solution from TomTom tech support:

To solve this, use TomTom HOME to install the application. Follow the steps below:
  1. Install TomTom HOME on your computer, if it isn't already installed. You can download the latest version of TomTom HOME here: www.tomtom.com/home

  2. Connect your device to your computer and switch it on.

  3. TomTom HOME opens automatically and checks for updates. If it does not automatically check, do one of the following:
    • In HOME 1.x select Device > Update now from the menu bar.
    • In HOME 2.x, click Update in the HOME menu.

  4. When you are shown a list of available updates that you can download, make sure that you select the check box for the TomTom application.
TomTom HOME downloads and installs the latest version of the TomTom application for your device.

Nov 28, 2007 | Tomtom ONE GPS Receiver

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