Question about Brother MFC-9420CN All-In-One Laser Printer

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Brother MFC 9420CN Error message on power up -- "No TR Roller - Install Transfer roller" I recently bought this machine used. On power up the Error Message displays. The TR Roller was in place and I pulled,inspected, and reinstalled it according to the instructions on the Brother site. I still get the error message indicating the TR Roller is not installed. Is this a common problem and can anyone suggest a fix for it? Many thanks;

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  • 3,085 Answers

Not sure about this model but try this.

Open toner door, hold down CLEAR for 10 seconds.

Posted on Jun 07, 2010

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1 Answer

Where is transfer roller


Transfer roller the assembly is apporx 11" long and is attached to insaid
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Feb 14, 2013 | Brother MFC-9420CN All-In-One Laser...

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Error message: No TR Roller Install the transfer roller


Hi


This error has already been noticed by Brother and they have a fix for this issue. This message will appear on your Brother machine if the ground clip is not present on the Transfer Roller Assembly. The clip can become dislodged due to a paper jam or removal of the Transfer Roller assembly.

To check the fix from Brother visit this link--

Brother TR Roller Install error removal Pictures

Please get back to me if you have any queries.

Daniel Scott

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Brother MFC-9420CN Transfer Roller


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Replacing the transfer roller
1 Turn off the machine’s power switch.
2 Open the back cover of the machine.
3 Release the transfer roller lock levers on
the right and left-hand sides, and then lift
the levers to release the transfer roller.
4 Take out the transfer roller by gently
pulling the right-hand side up and sliding
the transfer roller to the right.
5 Put in the new transfer roller by holding
the lock levers of the transfer roller and
adjusting the angle of the transfer roller
lever shafts (both sides) to match the
transfer unit grooves. Put the transfer
roller onto the shafts and place the roller
onto the springs as shown below:
6 Push the lock levers down to lock the
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7 Close the back cover.
8 Turn the machine’s power switch back
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2 Answers

TR Roller


Here is the solution for the Transfer Roller problem from brother especially the MFC-9420CN. I found it on the Brother website.

http://pub.brother.com/pub/com/pdf/no-trroller.pdf

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1 Answer

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Open the back cover near the top. The transfer roller is part of the cover that you open.

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Brother MFC-9420CN Paper Jam B!!!


open and check for paper in the back. sometimes a corner may have been caught in there and will give you the error.

jb

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