Question about HP Photosmart C6180 All-In-One InkJet Printer

3 Answers

MY HP PRINTER SAYS I HAVE A PAPER JAM BUT I CANT FIND ANY PAPER JAMMED. WHEN I TRY TO PRINT ITMAKES A NOISE LIKE WOODPECKER PECKING ON A TREE. HOW CAN I GET IT TO WORK AGAIN

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  • winifred bertolucci Jun 09, 2010

    The carriage would not move at all...I cleaned it
    and now the cartriges are moving but it still is telling me there is a paper jam ... and the printer doesn't even pick up the paper....still makea a noise when the carriage moves.

  • winifred bertolucci Jun 09, 2010

    I HAVE TRIED ALL YOUR SUGGESTIONS....NONE WORK

    The HP 5280 ALL IN ONE printer says I have a paper jam, but there is no paper jammed.

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3 Answers

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  • Master
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You did not list the model. Remove the back panel and you will find the jam.

Posted on Jun 09, 2010

  • winifred bertolucci Jun 09, 2010

    HP PHOTOSMART C5280 ALL IN ONE
    PRINTER SCANNER COPIER

    I HAVE CLEANED THE CARTRIDGES...NOW THEY MOVE.....


    I HAVE REMOVED THE BACK...I CANNOT FIND ANY PAPER OR OBSTACLES ANYWHERE.

    THE PRINTER STILL SAYS I HAVE A PAPER JAM.... FOR AWHILE I COULD NOT TURN THE PRINTER OFF OR ON WITH THE OFF/ON BUTTON...NOW I CAN.

    THE PRINTER DOES NOT PICK UP THE PAPER OR PRINT IT.


  • NOT ME Jun 10, 2010

    This article at H.P. describes in detail exactly what to do to solve this problem on your H.P. 5280.
    http://h10025.www1.hp.com/ewfrf/wc/docum...

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  • HP Master
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There's a big chance here that something or a small piece of paper cause this jam and we really need first to clear that to make the printer working again and you may need to get a flashlight to provide more light and also follow the steps from this link to clear that message.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00720198&lc=en&dlc=&cc=us&product=1153494

Posted on Jun 09, 2010

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Hello,

Disconnect the power cord from the back of the printer before you begin. With the power disconnected, you will protect yourself from being shocked. This is an important step when you are fixing any type of electronic device.

Move your printer so that you'll have access the back panel. Unhinge the back access panel of the printer.

Look for paper through the opened back panel. Remove any paper you find jammed.

Close the back access panel. Make sure that it latches into place and looks the same way it did before you opened it.

Open the front or top access panel. This is the panel you use to access ink cartridges. If the carriage that holds the ink cartridges moves, then you forgot to unplug the printer. Go back and do that now. Look for paper that may be jammed in this area of the printer.

Remove any paper you find jammed here. There will be resistance from the paper feeder, so pull slowly or the paper will rip and create a more serious problem.

Close the front access panel. Make sure that it latches back into place.

Plug the printer in and attempt to print again. If you can print successfully, you have removed the paper jam.

Take care.

Posted on Jun 07, 2010

  • winifred bertolucci Jun 07, 2010

    THE CARTRIDGES MOVE..... SOMETIMES....... AND THE SCANNER MOVES SOMETIMES

    BUT THE PRINTER DOES NOT PRINT.

  • Sulaimon Jimoh Olayemi Jun 07, 2010

    Hello,

    Among the most common problems with any make of printer are paper jams. A
    printer will jam for any number of reasons: It’s dirty, the wrong paper
    type is being used, or the rollers on the printer that feed the paper
    through its pathway are worn down. While cleaning the printer
    periodically and using the correct paper type are easy fixes, roller
    replacement can be a difficult job depending on the model of HP printer.
    For some HP printers, the rollers are easily accessible, but you'll
    need to completely tear down other models to remove the rollers.
    Regardless of the cause, when removing a paper jam, always pull the
    paper in the direction of the paper path, because pulling it backwards
    can severely damage the printer.

    Certain HP printers are more
    susceptible to paper jams than others. In my experience, any printer
    that holds the paper vertically and then pulls it down through the
    printer invariably ends up having paper jam problems.

    If the printer is not printing but works, you can uninstall the printer driver and install back on your system, because the driver may be corrupt.

    Take care.


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