Question about Brother MFC-9840CDW Laser Printer

1 Answer

Drum error --how do i fix it? - Brother MFC-9840CDW Laser Printer

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,194 Answers

Hi,

Look on the right side of each drum unit, there's a gear on each and each has a number that needs to align on the top with the marks make sure all drum gears are in synch.

Also clean the drum because this error is also caused by dust.
Good luck and have a nice day.

Posted on Jun 06, 2010

  • kwalton425 Jun 06, 2010

    sorry do not see a number. is the gear on the printer cartridge on the right as i open (and face) the printer?

  • Ranglo
    Ranglo Jun 06, 2010

    Visit this link to know about the position of the drum unit.



×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to fix brother printer drum error troubleshooting and routine maintenance


I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one. The following error messages will continue to appear if the drum counter was not reset when you replace the drum unit with a new one.
  • Replace Drum
  • Drum End Soon
  • Drum Near End
  • Drum Stop
To clear these error messages, you need to reset the drum counter as instructed below.

If you want to clear an error message related to the toner replacement, click here to see how to clear an error message after you replaced the toner cartridge.
"What is the difference between the toner cartridge and the drum unit?"

Please reset the drum counter only when you replace the drum unit. If you reset the drum counter during the life of the drum unit currently being used, the remaining drum life will not be displayed accurately.
  1. Make sure that the machine is turned on.
  2. Open the front cover.
  3. Press Clear or Clear/Back on the control panel.?
    NOTE: The layout of a control panel differs depending on the model, but the Clear or Clear/Back button is located on the right side of the LCD screen as shown in illustration.
  4. Do one of the following.

    • If your Brother machine has a numeric keypad:
      Press 1 to reset the drum counter.
    • If your Brother machine doesn't have a numeric keypad:
      Press the Up Arrow Key to reset the drum counter.
  5. When the LCD shows Accepted, close the front cover.

frontcover1-y4i03b33115mpu3ejihwhjwc-5-0.gif

controlpanel1-y4i03b33115mpu3ejihwhjwc-5-2.gif

Sep 11, 2017 | Brother Office Equipment & Supplies

1 Answer

How do I fix a fault code error 004-363 on my Xerox WorkCentre 24?


That error signifies a black drum motor failure. Try remove black drum and swap with another color and see if error follows the drum. If not it's either a bad drum motor or mcu board.

Jun 26, 2015 | Xerox Office Equipment & Supplies

1 Answer

I HAVE C5500 OKI PRINTER AND THE ERROR SAYS REPLACE IMAGE DRUM 561:M DRUM LIFE I PUT IN NEW MAGELN AND STILL HAS THAT MESSAGE


oki printer c5950 fix new cartridge & drum coming error replace image drum 561:m drum life

Jan 15, 2013 | OKI C5500n Printer

1 Answer

Sharp FO-4470: Error message is: "check cover or drum"


I'm assuming you already replaced the drum, and are still getting this error? Sometimes the chip in the drum that resets the counter is bad. This is esp. true if you get a reman drum. You should replace the drum and try again to see if this fixes the problem. Go back to the place you bought the new drum from and tell them the chip didn't reset the counter and if it's still under warranty they should replace it.

Apr 23, 2010 | Sharp AR-F152 Fax

1 Answer

System Error E810 - how do I fix?


E810 and/or "CHECK TONER/DRUM CRG" message on control panel.
Something is amiss in the drum unit. Make sure that the drum unit and developer units are attatched together at the front and rear. Use cation when removing, as the drum is light and scratch sensitive.
If all is well there, either call a service tech or replace the drum unit(expensive) approx. $135 for GPR 10 Drum unit.

Jun 02, 2009 | Canon imageRUNNER 1370F All-In-One Laser...

3 Answers

Error Code E00002-01c0


you probably mean E000020-01c0 bad yellow drum codes in order 01Y 02C 03M 04B

Apr 10, 2009 | Canon imageRUNNER C3200 Copier

2 Answers

E 04 error


E04 indicates a drum motor communication problem with the micro. It most often requires solder connection rework on one of the boards where the fpc cable from the drum is terminated. This is a fix for a pro. Good luck, magic seadog

Jun 13, 2007 | JVC GR-DVL310 Mini DV Digital Camcorder

5 Answers

Canon IR 2000


Canon IR 2000

System Error E100

Feb 27, 2007 | Canon imageRUNNER 2000 Copier

Not finding what you are looking for?
Brother MFC-9840CDW Laser Printer Logo

Related Topics:

202 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

James Cagle
James Cagle

Level 2 Expert

462 Answers

Samyfam
Samyfam

Level 3 Expert

379 Answers

Jim Keysor

Level 2 Expert

329 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...