Question about Whirlpool GS6NBEXR Side by Side Refrigerator

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Wont make ice and frozen water running down door

Freezer water may not be as cold as should be

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Your inlet tube that goes to the icemaker may be frozen. To Check: Shut off water supply to Fridge, disconnect the water line that goes to the icemaker at top back. Use a flexible item to insert in the water line connection. I used a zip tie. If the flexible item won't all the through to the ice maker, the line is frozen. Thaw out the tube from inside the freezer with a hair dryer. Re-connect everything, you now have ice . . . Solution #2: You may have to replace your "Water Inlet Valve" located at bottom right rear of Fridge. Easy to do, just follow the color codes, be sure and shut off the water.

Posted on Jun 06, 2010

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Posted on Jan 02, 2017

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Hopefully you only have a problem with the thermistor and not the defrost circuitry,
This is hard for a repair man to diagnose as when you call them out to your fridge it will be impossible to diagnose if the freezer is totally packed with ice.
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Your sensor is packed in ice and giving false reading (always frozen)

You NEED to defrost. Will take 2hr

Turn off or Pull plug on freezer
Take everything out and put in cooler, brown bags, large bin or boxes to stay cold
Defrost by setting large pail of boiling water in each side bottom of freezer and closing door(s) for 1/2hr
Open freezer, empty pails in sink and use pails to hold large chunks of ice from freezer that will come out easily
Toss out ice chunks
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Wipe down interior dry
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You might have a frozen line. Also and this seems more important to you its prob to cold, Trust me to cold of a refrig will cause hollow ice cubes first leading to a frozen line. Clean your coils, if you have another refrig empty out into that, unplug it leave doors open a couple days. If you can get to water line use a hair dryer from a distance defrost line, turn down freezer half knotch 1 full one at maximum. should fix issues, especially if filter already changed. If this all check prob a clogged line, not just frozen.

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