Question about Western Digital My Book (WDG1U2500) (G1U2500N) 250 GB Hard Drive
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: mybook essential edition
Hi, As I have responded to a similar post, this is a common problem with external storage. Based on your post/description: 1. Your laptop does not recognize the external hard drive via its USB connection - try on a different computer - if it is still a no go, then it's not a PC problem; 2. Try replacing the cable - again if a no go, so it's not an interface/cable problem; 3. That leaves you only with the WD500GB itself as the possible at fault. An external hardrive would consist of 2 main parts, the electronic board and the hard disk itself. The board seldom (if ever) fails. Its function is to provide conversion/interface from the SATA/IDE connectors of the HD to the out USB/Firewire. The HD more often than not fails. Most external storage uses a standard HD inside the enclosure. Your possible options: a. Claim warranty/replacement; b. Replace the HD only; c. Physically remove the HD and connect it directly inside a desktop either as IDE or SATA and run manufacturer's diagnostic and/or third party recovery software; d. Seek services of professional data recovery firms (if data/files are mission critical); Hope this be of some help/idea. Post back should you need further information. Good luck and kind regards.
Posted on Sep 03, 2007
SOURCE: Mybook essential
I had kind of the same problem like u...when i plugged it into the usb all i got was a "unknown usb device found"
I opened the external case hoping the hdd was still ok only to find out that the hdd cables had been moved slightly out of position..propably from a fall or a knock I didn't even noticed..
I just pressed them back in..click..and everything was back to normal..
These sites have info about how to open the external case..
Hope that helps!
Posted on Dec 10, 2007
SOURCE: hi i have a WD
Hi I have the Essential Edition WD My Book 1TB/To, it was working well and then for no reason my computer does not recognise that it is connecte, now I can't access this drive was the g/ drive. Any clue as to what I should do?
Posted on Dec 15, 2008
SOURCE: Mac not Reconize my MyBook
load the driver for mac use, the external hard drive comes with cd, the mac driver should be inside, load it to your mac computer. if you donot have the cd go online to western digital and download it. just load the driver and u will be fine, make sure u connect the cable in right places.
Posted on Mar 09, 2009
Tips for a great answer:
Dec 05, 2011 | Western Digital My Book Essential Edition...
Nov 01, 2010 | Western Digital My Book Essential Edition...
Dec 21, 2009 | Western Digital My Book Essential Edition...
Feb 18, 2009 | Western Digital My Book Essential Edition...
Jan 05, 2009 | Western Digital My Book Essential Edition...
Jun 28, 2017 | Western Digital My Book Essential Edition...
Dec 23, 2008 | Western Digital My Book Essential Edition...
Dec 11, 2008 | Western Digital My Book Essential Edition...
Jan 15, 2008 | Western Digital My Book Essential Edition...
Oct 08, 2007 | Western Digital My Book Essential Edition...
216 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: