Printer says that cartridge needs changing but I have installed a new one
My printer is saying that the cartridge needs replacing even when I have just installed a new one. Have done this with a large black cartridge and also with the smaller combination of black and colour.
Have cleaned nozzle, head and rollers but still no success.
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Re: Printer says that cartridge needs changing but I have...
With the indulgence of qbal_del...
If the message displayed is "PUT IN CARTRIDGE", the fault is not new ink cartridge required. The printhead itself is not being sensed by the printer (page 12-21 of user's manual). Perhaps when you inserted the new ink cartridges, the printhead assembly may have been jarred loose. Pls verify that the printhead is seated properly to the cradle.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.
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When installing the cartridges, it is important
that you insert them from left to right with the black cartridge first and the magenta cartridge last. The reason for this is
because the magenta cartridge has a clip on top of it that goes into the
cartridge door sensor. The clip needs to push the sensor in
so the printer is able to function with the cartridge door open. If you
insert the magenta cartridge first, the printer will think the cartridge
door is closed and you will get a error message for the other missing
Uninstall the program from your computer. Plug in your printer first replace with new cartridge making sure to remover the film on the cartridge Then plug in patch cord to computer, program should reinstall if need be you may have to have your disk that comes with the printer. Hope this works, Printers are going for very cheap I would suggest buying a new one if this does not work.
Mine acts up this same way (more often than not). I've found that as I install new cartridges, it helps to "tilt" it towards the chip end so that it "rubs" as it's going in. You'd normally hold both sides when replacing a cartridge but I don't even touch the outer end as I do it & it seems to help the printer "see" the replacement when installed.
This printer takes the "02" cartridges.
If the cartridge is not being detected is because the "chip" in the cartridge is defective.
Also because this printer takes 6 cartridge, make sure when you are changing the cartridge you are meant to change. For example lets say that blue and light blue are both low. Then light blue actually runs out and needs replacing. Make sure you do replace teh light blue instead of teh blue.
A way to validate this would be in the default screen of your printer the display show the amount of ink remaining on each colour. If you are replacing the one with no "bars" and with the warning symbol and after insertion the printer doesn't recognize the supply (ie shows the message of "HP original supply installed" and go through a "maintenance routine", the your supply is defective :(
Hi. When I fitted the second set of cartridges to my Epson Stylus Photo 1400, the printer failed to recognize any of them, even though they were genuine Epson! I repeatedly installed and un-installed them without success. After giving it a bit of thought, I had a hunch that the contacts on the cartridges might not be making good contact with the contacts on the printer as the cartridges seemed a little loose. I removed each cartridge in turn and after putting some adhesive tape on the opposite end to the contacts, (there are grooves cut into this end, but the tape drops nicely into them when you install the cart) replaced them all. (This had the effect of pushing the cartridges harder against the contacts). Switched on again and all carts worked fine. So it seems that even Epson can't make the cartridges to fit their own printer properly! Having said that it's a great printer otherwise. I hope this is helpful to you.