Question about Acer Aspire 5315 Notebook

2 Answers

Touch pad inactive

I bought this notebook (Acer Aspire 5313) in January 2008. Now I am running my notebook with a mouse as its touchpad does not work. I tried to enable the touchpad by clicking the mouse icon, under hardware, alps pointing device. While clicking properties, it says this device is working properly. I also checked from driver sub-category under hardware. But all the functions are dead (not highlighted) except Driver details. What could be the solution for it? Your prompt answer would be highly appreaciated.

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  • 2 more comments 
  • bimali Apr 10, 2008

    I am very happy to get a person who is answering my question very promptly and sincerely. Thank you so much.



    However, as you said yellow marked icon in the device manager, I don't see any yellow color marked in any of the places when I open the mouse icon. Maybe, I do not know which one is 'device manager'. If it is so, how can I re-install the driver for that? Do I have to purchase the driver software? If it is located in some D or C harddrive, what name/code is it given? And the process to intall, I hope, won't be difficult.



    Next step, hopefully, be a high rating.

  • bimali Apr 10, 2008

    The moment I post the problem, it asks for leaving comment about your 'rating'. At this moment you are trying and asking me to know more about my notebook problems so that you will truly diagnose the problem. I understand that being in front of the computer and guessing from someone's words is completely different. If I give the comment feedback just now, it might not be the real judgement/comment about your potential and professional experience. I must leave a true feedback about your professional skills. From the core of my heart I appreciate your attempt and professional sincerety. If you want me to leave the comment right now, I will leave. If you want to know further, that will be a great help for me.



    In fact, nothing is seen wrong with the list of all the devices under system manager, I mean like unusual colors and strange appearance like that. Operating system, if I have understood right, is Windows vista basic.

  • bimali Apr 12, 2008

    Thanks for your professional sincerity. I got it fixed by myself after spending about a day by reading the web information. The problem is now you have to find out how the touch pad is locked. It is such a simple thing when we know it. And it is a very big problem when we don't know it. My happiness knew no bounds when I fixed it myself.



    However, your information helped me a lot to find out the location of the configurations and like that. I appreciate your constant effort. It is worth finding how we can make touch pad active and inactive or stopping and making it work. Thanks a lot for your constant effort without feeling bored.

  • bimali Apr 12, 2008

    As a conscious consumer, I have to post the right comment according to your performance. You tried your best, but skill and knowledge are something different from effort. It seems that you are after grading to get promotion or job like that. I want you to read my comment twice or thrice. Is there anything bad I have written about you? Is there anything I have written incorrect about your performance? You sincerely tried to solve the problem that is what I have written. But it is very disgracing to oneself to expect high grade for low skills and knowledge in professional area.



    Just imagine, I solved it myselt, a computer illiterate in a sense, by reading web info taking one whole day; it is expected by you professional people to solve within a click of a finger or if more, aafter a couple of correspondence about the problem. I am pretty sure you still don't know how the touch pad stops working without any malfunction in the notebook, it is not like enable or disable from mouse icon from control panel or driver installation that is what you said. I tried all what you said but the problem when i came to know was something different. (I am talking about my acer 5315). I told you there is nothing like yellow color that is what you said; I also told you 'it says, "the device is working properly". Despite this, you told me to do this and that and I followed you accordingly, but it vain.



    It seems from your last reply that you are more motivated towards your rating rather than diagnosing your own inner 'professional skills' ( I am very serious about this particular words, that is why I have highlighted with inverted comma).



    My message to you, rating is given according to the performance not according to the expectatiion. It might affect your 'vertical career' that is what it seems you expect and, no doubt, everyone expects. But please remember, if you concentrate on how to solve the problem of the clients rather than how to earn high ratings from them, ratings will shower on you. But if you continue with this sort of attitude, I don't see your continuing with this job for a long time. I am not the boss to decide this, but I can predict from this last response from you, "you have down-graded me with your ratings. Its my bad-luck to whome I gave more attention they always give me bad ratings like you." Imagine, if I were one of the personnels from your own industry holding high position, would you write me in the same way? Behave the costomers properly; you don't have to lose much as a result, but the company MAY have to. Staff''s not only skills but also attitudes play very crucial role for the prosperity of the company.



    I am not a fool to spend so much time (about an hour, about $30) just for nothing. Remember words carry big meanings for the company you work as well as for you.

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Press the Fn+F7. Fn is between the ctrl and window key.

Posted on Apr 23, 2008

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Hmmm biamali
is there any yellow marked icon in your device manager, if so then you need to re-install driver for that. After that you can use

please let me know your feedback

Thanks
Iqbal

Posted on Apr 10, 2008

  • 2 more comments 
  • Iqbal Husain
    Iqbal Husain Apr 10, 2008

    to goto device manager

    click on Start -> Control Panel then double click on System icon

    It will open the system dialog box, then select Device manager then device manager window will be appear with a list of all the devices your system has.

    In this window if you can see any Yellow color icon, means you have a missing driver.



    Let me know wheter you have or not?

    Also tell me about your Operating System.



    Thanks

    Iqbal

  • Iqbal Husain
    Iqbal Husain Apr 12, 2008

    bimali,

    did you fixed your problem or not.

    If not then try this

    Start -> Control Panel then double click on system icon

    After that you will found Device Manager click on it. After confirmation from you a window will appear with captioned 'Device Manager', thats the place where i want to see if there is any yellow marked icon.



    Thanks

    Iqbal

  • Iqbal Husain
    Iqbal Husain Apr 12, 2008

    oopppppssssss

    bimali you know you have down-graded me with your ratings.

    Its my bad-luck to whome I gave more attention they always give me bad ratings like you...... lol



    Anyways thanks for your rating.



    Thanks

    Iqbal

  • Iqbal Husain
    Iqbal Husain Apr 12, 2008

    First thing i want to clear that, I did not mean to hurt you, if you feel bad i am xtremely sorry for that.



    Second thing about my solution am still sure thats the right way to make enable and disable the touch-pad. or might by you stoped your touch pad by disable-enable button on you key board. I was very happy about your previous comments, thats why today I asked again about the problem because I know you are a nice person.



    Third regarding company, I am not the staff of this company even then i never like to make this company for any reasion from my side. I was given you the solution free as its my filed and I like to talk about this.



    Fourth regarding ratings, as I told my solution was free and in your previous comment you have mentioned very nice words to me even in last comment see what you said..'However, your information helped me a lot to find out the location of the configurations and like that. I appreciate your constant effort. It is worth finding how we can make touch pad active and inactive or stopping and making it work.' Thats why I thought my solution atleast should be of 'Helfull' rating.



    Fifth regarding my bad comment, see carefully after the comment there is.........lol means laugh on loud. That means its just a fun-line not to hurt you.



    But any ways niether for my bosses (they are not related to this), nor for promotion, nor for high ratings, I apologize as I have hurted you with my bad words. Because my nature is never to hurt any one or any one's feelings.



    Xtremely sorry

    Iqbal

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