Question about Kenmore Washing Machines

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Our laundry is being stained when being washed sometimes and I think that the washing machine is the problem. It look like a gray/brown stain. What can we do to fix the problem?

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  • colette92116 Jun 06, 2010

    Thank you very much. I'll have to do some more research to find out if we have the machine still under warranty or not. I appreciate your time and expertise.

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  • Kenmore Master
  • 8,220 Answers

That sounds to me like your seal has failed on the main bearing. Water has fouled the bearing and now it is getting on the clothes. The only thing you can do is replace the rear half of the tub assembly. Here is a Duet service manual
Our laundry is being stained when being washed - 81b3c03.jpg80219f2.jpg

Posted on Jun 06, 2010

  • 1 more comment 
  • colette92116 Jun 06, 2010

    Thank you for responding. So therefore a service person would need to come out to fix that for us then right.? Do you know approximately how much that would cost?

  • Dan Webster
    Dan Webster Jun 06, 2010

    It may cost several hundred dollars. Their is a strong possibility you could mess it up by trying to repair it yourself. Check your warranty. Do you have an extended warranty on the washer? Do people try to sell you one? Might be a good time to check into it before that problem gets worse.

  • Dan Webster
    Dan Webster Jun 07, 2010

    Thank you

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