When I push the Add a Minute button on my Kenmore Elite microwave 721.66469500 it says RICE and starts the rice cycle. I have tried pushing the clear button, but that does not help

I do not know what an E-11 code is on that unit. But the fact you say no buttons are working gives me a clue that you may have a bad touch panel. Could be a Goofed up Microprocessor on the board. A Lot of units will give a code for a bad pad. If an air pocket in a pad colapses, the microwave thinks you are pushing and holding down a pad, so it will give a error code. An E-11 code may mean a bad touch panel on your unit. Try to unplug the unit, give it a minute and plug it back in, try to set the clock first and see what it does. When setting the clock try all of the number pads and see if they all respond. If one doesnt that mey be your bad pad. Or if a number comes up on its ownwithout pushing it, that pad could be shorted.

why are you cooking rice for 30 minutes in a microwave????? the problem is that a microwave IS NOT A RICE COOKER!!!use a rice cooker or use instant rice and heat the water for 2 1/2 minutes only!! OR BURN DOWN YOUR HOUSE!!

Push your function button until you get to zero, push "2" this should turn it off

I am sure that there is some official rice water ratio, but my method works for me.

1. Rinse the rice until no more "white" comes off of it and the water runs clear.

2. Let sit for one hour in water.

3. Drain water.

4. Add water to 1" over the top of rice and start in cooker.

5. Add 1 cup of water per day until rice is used up.

The general rule for cooking rice whether its in a rice cooker or a deep pan is to rinse the rice three times, put the same amount of water in the cooker (1 cup water to 1 cup rice). Turn on the cooker, let the rice cooker complete its cycle. Let the rice sit in the cooker for 10-15 minutes to steam. Serve.
You can vary the amount of water depending upon whether you want drier or moister rice. Enjoy.

if you put a 10 cups of a rice rinse it first before you add a water , the measure of the water is equivalent of the cup of the rice.now,put 10 cups of water. then put it on the rice cooker, then press rice cooking, it is automatically turn to "keep warm" after it's getting boiled. wait for about 45mins of cooking.thanks.

The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If that doesn't work, leave it unplugged for about 5 minutes.

If it still doesn't work, it may be a controller issue which can be repaired.

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you may also have to enter the serving size then hit start..

Your wish is my command.

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