Question about Bissell 9500 ProHeat 2X CleanShot Upright Deep Cleaner, Red Berends Vacuum

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My Bissell Pro Heat Select 2X does not pull up the dirt from the carpet into the water. The water just slowly disappears. The first time I used it the water got really dirty. The very next time I used it it worked differently and the water just disappeared until it was all gone. I've only used it a couple times and I don't see where it is working. Has anyone else had this problem?

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Inside the plastic suction lid is a little red plastic filter that has to be cleaned out every time you use it because it sounds like your vaccum is not picking up all the hair and debri before you clean the carpet causing the water to be injected into the carpet and disappearing and not filling the tank with dirty water. Steve

Posted on Jun 07, 2010

Testimonial: " Thanks so much for someone finally knowing the problem with my Bissell cleaner. I checked the book that came with it and didn't find this filter mentioned anywhere. I finally have my cleaner back. Love ya!!!!"

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I agree thank you SO much!! I have been so frustrated- even on the phone with customer service without any solutions from them. I was ready to throw it in the garbage. Thank you!!!

Posted on Jun 15, 2010

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