Question about Moen & One Handle Tub & Shower Faucet

1 Answer

No Hot water

This is a new home and the tub/shower was never tested.
Now we find that when the handle is turned past center the cold water decreases and no hot water is added. when the handle is full clockwise
or counter clockwise the water is off.
Help

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  • Drew Jun 06, 2010

    Is this the only fixture that doesnt get hot water? Is there an access panel on the opposite side of the wall behind the tub/shower diverter? It sounds like there may be a valve closed somewhere. If this is on the main floor? Does the house have a basement/crawl space?

  • thjonas37 Jun 06, 2010

    ---Yes this is the only fixture that does not have hot water.

    There is no access panel. You can see thru the hole, with the plate removed, that a hot water line is connected to the valve.

    Bathroom is on the second floor.

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  • 336 Answers

Now there could be many reasons why this is happening. 1 the diverter may be assembled incorrectly. 2 the diverter/cartridge may be defective. 3 the plumber may have used to much solder, filling the pipe thus blocking the flow. 4 There is a shut off valve somewhere that's closed.
Do you have a home warranty? If so I would suggest calling the builder and inform them of the problem. Any respectable builder gives a warranty, I believe in most states its mandatory. This should be covered. Just a heads up, this could involve some holes being opened in the walls, ceilings, and floors in more than one place.

Posted on Jun 06, 2010

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