Question about Olympus DS-4000 Digital Voice Recorder

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My ds-4000 crashes my computers

My ds-4000 seems to , on occsion, crash/freeze my compters at work when trying to load a file...can anyone help?

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It's difficult for any techie to diagnose an occasional crash without seeing your computer at the time it crashes. Kind of like going to a doctor and saying "my leg hurt last month. Know why?" Also, you don't say what type of computer you have, PC or Mac.
That said, there are some "first steps" you should take, and, since you own a DS-4000, you should contact your Olympus dealer, since they're obligated to provide you with customer support (although it may not be free):

  1. May sure your software is up-to-date. Get the latest version to make sure you're not the victim of a bug. After you install the update, restart your computer for good measure.
  2. Turn off any applications or task bar tools that you're not using, particularly those that deal with cameras, scanners or memory cards. Adobe Photodownloader is a common culprit, as it interferes with the DS-4000, thinking it is a camera with a memory card.
  3. Update your Operating System. Always. Sometimes, the bugs are not with the Olympus equipment, but with Windows or MacOSX.
Good luck.

Posted on Dec 30, 2008

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