My Bosch side by side freezer is not reaching the desired temp. It is not making ice either. We were gone for a long time prior to this and when we opened the freezer door there was a block of frozen ice going from the maker to the dispenser. We had to break the ice to open the door. Since then it isn't freezing anything. Thank you for your response.
SOURCE: freezer won't reached desired temp or make ice
Most definately you do. somehow air got in while you were away. 12 hour defrost with doors open will help.(insulation in side by side normally thick).Had one like that approx. 2 months ago but fridge was not well treated and they damaged rubber seal at water and ice dispencer area.
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