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I can not open my safe,The lights will not come on.I put in the key and combination and it wil not open. H. Clark

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Hello,all you need to do is a reset to have it function properly,you can kindly follow the steps below,and if it doesn't work then you will need to contact the servicing company or the place of purchase for proper servicing,angle of lever no,
do you clear it first ??
if the first number is clockwise to 20, then turn it slowly clockwise at least four or five times, slow and steady clockwise, and continue until you stop at 20, then continue etc etc.
the number of "clearing" turns should be the number of combination numbers plus two
if this doesnt work, get it serviced.
wish you good luck,

take care.

Posted on Jun 06, 2010

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Posted on Jan 02, 2017

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