Question about LG Xenon GR500 Cell Phone

2 Answers

Screen wont convert to text by keyboard. The screen stays on the vertical and will not let me text by the horizontal keyboard.

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  • marjorie_ols Jun 06, 2010

    Taking the battery out for 30 minutes did not fix the problem

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2 Answers

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  • Master
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Hi, the problem simply is the flex of the phone, which is the mechanism that is connecting the screen to the keypad of the phone.
It may sometimes work when the mechanism connects a little, that is why you can type on the keypad. It's quite difficult fixing it on your own, but if you want to, you will have to get a replacement flex, get the appropriate screw driver that matches the screws on the phone, carefully unscrew the parts of the phone. Locate the flex & replace it with the replacement flex you have with you,

Carefully screw it back together and you will find your phone in good condition again, or better still you can take the phone to an expert for repair.

Take care

Posted on Jun 06, 2010

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  • Master
  • 713 Answers

Hi,the problem is associated with a jam on the operating system,i will suggest you turn off the phone and remove the battery,afterwards,insert the battery after 25mins at least,
turn on the phone,and the problem is solved,if the problem remains,it means the firmware of the phone needs to be flashed to restore the phone back to a normal working condition.



Thanks and take care

Posted on Jun 06, 2010

  • Oyelade Gbenga Jun 06, 2010

    It means the ROM(random operating memory) of the phone needs to be flashed,this restores the factory setting of the phone,this is the only lasting sollution to your problem.




    Good luck

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