Question about Kohler Cimarron 2-PC Elongated Toilet with EcoSmart Technology, Left-Hand T...

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Toilet not refilling water

If I hold down the handle, the water empties and refills without problem. If I just push the handle, the water SOMETIMES empties, but will hardly refill. I replaced the flapper and the chain. The chain has some slack, as requested by the Kohler brand.

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A couple of thing's to check the fill tube in the tank is it connected from the fill valve to over flow. This fill's th ebowl up with the required amount of water.
Next is the water filling to the line on the fill tube with in 5/8 " from top of tube. Adjust the float to get it with in the fill amount required.

The chain on the flapper need's some slack, you just have to move it a little till it get's adjusted right. Water level low in the tank will affect the flapper also.

I hope this will be of some help for you.

Posted on Jun 07, 2010

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Posted on Jan 02, 2017

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Hi AaronYC,

I'm Harvey the Master Plumbe.

Your problem is: Installed a new American Standard Cadet 3 toilet bowl and tank at home. When you turn the water supply on, the tank refills normally and stops normally. After you flush, the refill is very slow. When it refills normally the water comes out from the bottom of the pipe (i.e. the pipe that houses the float cup) and when it is refilling slowly, it comes from the top of the pipe. Sometimes (but not always), you can shut the water supply off and when you turn it back on, the flow of water goes from slow to fast instantly - but you haven't been able to recreate this consistently.

These are the facts. American Standard has been keeping costs down by out sourceing. Their toilets are now built in third world countries and parts are made cheap. They're all doing it. Quality control is pretty good but your toilet came with a bad "ballcock". That's the refill part on the left. Because it's new, if you take the ball **** back to place of purchase they should give you new. If not, they cost less than $ 10.00 and easy to replace.

Feel free contact me again!
Please give me a rating here at fixya.com before you sign off
Thank you,
Harvey your Master Plumber

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