I can use it to vacuum but when I try to use the hose the suction is bad and it sounds like the suction is at the top of the part that you take off to empty and it gets loud, you can feel the suction from the vent at the top of that part as well.
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Re: No Suction in hose
You have a clog in the hose ... you can use a mop handle or other long (not sharp) stick or wire to poke down the hose and push out what ever is in there .. be careful not to poke holes in the hose .. sometimes if you just hold the hose backwards to the where the suction is (where its normall connected but this time switch ends) .. then it frees the clog ..
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if you have no suction - then the problem could be a dirty filter or a blocked suction hose. clean the filter and check the hose from top to bottom for blockage. if all is clean and clear and you still dont have suction then the problem could be a bad vacume suction motor.
It sounds like the roller brush is going, but the vacuum isn't working, i.e., no suction.
If you have a canister vacuum, disconnect wands from hose and place hand at end of hose. If there is suction, it's fine. If not, disconnect hose from vacuum, turn on vacuum, and hold hand to intake. If there's suction here, then the hose must be clogged; or holey hose can result in greatly reduced suction.
If it's an upright, the hose could be clogged. Or the fan broken, which would also result in no suction. It would help to know what model you have.
It sounds as though the wand/hose is blocked. with the machine locked in the upright positino, remove the hose from the machine, switch on and test the suction. If the suction is poor, remove the wand from the hose and test the suction from the top of the hose. If the suction is strong, you will need to check the wand for a blockage. If the suction is still poor, check the hose for a blockage.
You may find it useful to wash the filter as this can sometimes cause a drop in performance if its dirty and it wuold be more noticable from the hose.
From your description of the problem, it sounds as though the wand/hose is blocked. To check this, remove the wand/hose assembly from the machine, switch it on and test the suction from the top of the wand with your hand. If the suction is poor, remove the wand from the hose and test the suction from the top of the hose. If its good here, then you know that the wand handle is blocked.
For the full diagnostics, check out the Support section on our website at www.dyson.com or call our Helpline on 1866MYDYSON.
It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the wand handle with your hand. If the suction from the wand is poor, remove the wand from the hose and test the suction again from the top of the hose. If the suction here is good, then you know the wand handle is blocked. If the suction is poor at the hose, you can remove the hose from the machine and clear any blockages here.
For the full blockage procedure please visit the support section on our website at www.dyson.com.
Because this unit is bagless there are more gaskets to seal the suction portion of the vac. you are most likely missing a seal, can you remove the basket and place your hand near the suction on the vacuum? it is shielded so you wont lose fingers. if there is suction there, look at the bottom of the basket for a gasket, same for the top
remove the filter from the dirt cup and try again,if you have suction the the filter is clogged.the other is the intake hose that goes into the top of the base where the clear tube is.disconnect the hose from the base tube and take a coat hanger and bend the end into a hook.open the litte flapper door and stick the hanger down in the tube and see if you can pull out a clog of dirt.last but not least,disconnect the top hose completelyfrom the vacuum and see if you can blow through it.if you can't then the flex top hose is clogged.open the little flapper door on the top of the base and turn on the vacuum,if the intake hose isn't clogged then you should have suction.that will tell you that the broblem is in the flex hose or the filter
My Dyson DC14 had no suction...see if this works...turn the Dyson upside down...there is a length of hose that connects the bottom of the vacuum to the top, careful remove one end of the hose and check for debris...mine was clogged. Removed the clog and voila...it works. Thanks for the above info on checking the hose for cracks.
Is the suction low at the tank after you disconnect the hose? If it is strong there, then the hose may be clogged. You can unhook the hose from the wands to see if you have suction or not. If you do, then look further down all the way to the brush roll. The other possible is if no clogs, check the filters, on the E series, there is a filter on the back, there is some also had one in the top and you would have to take it apart to get to it. One other is that the motor is not running at top speed and may have to be replaced. It can sound ok, but will have reduced suction. If you suspect the motor, check your owner manual, some of these newer ones had a long warr. period on the motor.