Question about Canon PIXMA MP830 All-In-One InkJet Printer

1 Answer

When I tried to scan a photo, I used the MP Navigator icon, clicked on scanner menu and tried to scan. The window said "Scan failed" but there was no error code. I then uninstalled and reinstalled the printer software from the CD. But the problem remains.

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  • carusoimages Jun 06, 2010

    I tried scanning thru the "Scanner-Camera" on control panel and it successfully scanned the photo. I am now running a Registry Fix to scan and eliminate any registry errors. there were 12 errors found and quarantined. I will now reboot and start the program again.

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  • Canon Master
  • 4,737 Answers

How about printing? Isn't print failed? If not then, please check your scanner. You'll have to open up the machine to check the scanner sensor and the cable. You can also try scanning from the from the Built-in windows scanning feature or you can use photoshop etc.. To scan using the the built -in feature, go to control panel and click "Scanners & Cameras", if your scanner is detected, it'll automatically run the Scanning wizard. In case, this also fails, and there's no problem with the printer/scanner, try it on another computer after installing basic drivers (you can do full driver installation but i am only suggesting you to save time). If it's working there, then there must be registry error or your system might have affected by virus/malwares etc... I would suggest you to run a full antivirus scanning using an updated antivirus. Your last option is to reformat the system (if the printer isn't the culprit). Also change the usb port by connecting the usb cable to another port. Don't forget to restart your system and the printer/scanner after these steps have been taken. Please let me know after this. Awaiting.

Posted on Jun 06, 2010

  • Lebanon Raingam
    Lebanon Raingam Jun 06, 2010

    I am wishing Good luck. Thanks for quick response.
    Once again thank you for using FixYa.

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2 Answers

How to get scanner to attach to e mail


Operate the scanner from the computer not the printer.
Have you loaded the MP Navigator progam from the cd supplied with the printer?
If not, do that first and then follow the steps below.
Double click MP Navigator icon on desktop.
Choose "custom scan with one click "
Save to pc. (" attach to email "only works on windows mail)
Open saved location and rename.
Write your email & click on insert drop down box
Click on "pictures inline "
Open pictures.
Open MP Navigator folder
Choose scanned item by name
Click on open box
Scan will appear under the text in your email.

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My Cannon Pixma MP500 multi-function printer randomly scans only part of the document on the glass. Sometimes it does get it right; that is it correctly scans the whole page, but very often, the scan...


Try to adjust the scanner resolution

Solution: Adjusting Output (Scan) Resolution (Windows) - MP150 / MP170 / MP450 / MP500 / MP800 / MP950

Adjusting Output (Scan) Resolution By changing the resolution, you can set how clear the image is going to be.
The higher the resolution, the clearer (but the larger) the scanned image is.
The resolution can be changed before scanning. (Note)
If the resolution is doubled, the image data will be quadrupled.
If the data is large, problems such as slow processing speed or lack of memory may occur.

To change standard scan settings using MP Navigator, click here
To change more advanced scan settings using the scanner driver, click here
Using MP Navigator
  1. Place the document face-down on the platen glass.

  2. Launch MP Navigator.
    1. On the Windows desktop, double-click the 'MP Navigator 2.0' icon.
    2. Alternatively, in the Windows taskbar, click 'Start', click '(All) Programs', 'Canon Utilities', 'MP Navigator 2.0' folder, then 'MP Navigator 2.0' icon.

  3. Click 'Scan Photo/Document'.

    05sj00006_01_en.jpg
    Display varies according to the printer model.

  4. When the Scan Photo/Document window is displayed, click 'Specify'.

    05sj00006_02_en.jpg
    Display varies according to the printer model.

  5. When the Scan Settings window is displayed, select the resolution in Scanning Resolution drop-down.

    05sj00006_03_en.jpg

    Select from the following scanning resolutions:
    [Text(OCR)]: 300/400/600
    Other: 75/100/150/200/300/400/600

  6. If necessary, set other items as well.

  7. Click 'OK'.

  8. In the Scan Photo/Document window, click 'Scan' to start scanning.

Using the scanner driver
  1. Launch MP Navigator.
    1. On the Windows desktop, double-click the 'MP Navigator 2.0' icon.
    2. Alternatively, in the Windows taskbar, click 'Start', click '(All) Programs', 'Canon Utilities', 'MP Navigator 2.0' folder, then 'MP Navigator 2.0' icon.

  2. Click 'Scan with Scanner Driver'.

    05sj00006_04_en.jpg
    Display varies according to the printer model.

  3. Change the resolution.
    According to your purpose, set the resolution in Simple Mode with ease, or in Advanced Mode with a detailed setting.

    To set the resolution in Simple Mode:

    (A) Select the 'Simple Mode' tab.

    (B) In Destination drop-down, select the resolution which suits the purpose.

    05sj00006_05_en.jpg


    To set the resolution in Advanced Mode:

    (A) Select the 'Advanced Mode' tab.

    (B) In Output Resolution drop-down, select one of the preset resolutions, or enter a number from 25 to 19200 to specify your favorite resolution.

    05sj00006_06_en.jpg

  4. In either Simple or Advanced Modes, select other settings as required and then click 'Scan' to start scanning.

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  1. Place a document face-down on the platen glass.

    (Memo)
    Place a scanning side facing down on the platen glass.
    Align a document with the arrow (the alignment mark), which is at the bottom right corner of the platen glass
    .

  2. Launch MP Navigator.
    1. On the Windows desktop, double-click the 'MP Navigator 2.0' icon.
    2. Alternatively, in the Windows taskbar, click 'Start', click '(All) Programs', 'Canon Utilities', 'MP Navigator 2.0' folder, then 'MP Navigator 2.0' icon.

  3. Click 'Scan Photo/Document'.
    The Scan Photo/Document window will be displayed.

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1 Answer

How do you change the resolution for scanning?


  1. Launch MP Navigator EX.
  2. On the Windows desktop, double-click the 'MP Navigator EX' icon.
  3. Alternatively, in the Windows taskbar, click 'Start', click '(All) Programs', 'Canon Utilities', 'MP Navigator EX' folder, then 'MP Navigator EX' icon.

  4. Click 'Photos/Documents (Platen)' on the Scan/Import tab.
  5. When the Scan/Import window is displayed, check Use the scanner driver, then click Open Scanner Driver.
  6. Change the resolution.
    According to your purpose, set the resolution in Simple Mode with ease, or in Advanced Mode with a detailed setting.

    To set the resolution in Simple Mode:

    (A) Select the 'Simple Mode' tab.

    (B) In Destination drop-down, select the resolution which suits the purpose.
  7. To set the resolution in Advanced Mode:

    (A) Select the 'Advanced Mode' tab.

    (B) In Output Resolution drop-down, select one of the preset resolutions, or enter a number from 25 to 19200 to specify your favorite resolution.

    In either Simple or Advanced Modes, select other settings as required and then click 'Scan' to start scanning
Let me know if you have any other questions. Thanks.

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1 Answer

Canon scanner speed slow


Various ways....Try these! the slow problem wil get off

How to change the resolution (Windows)
The precision of printouts can be improved by changing scanning resolution.
The higher the scanning resolution is, the more precise the scanned images are represented, however, the file size gets larger.
The scanning resolution can be changed before scanning photos.
Note: When the scanning resolution is doubled, the image data size will be quadrupled.
When the data size is large, the throughput speed may slow down or may occupy too much of the computer's resources (memory).

<Procedures>
Memo: The following is explained using MP Navigator 3.0 procedures.
To scan using MP Navigator:
1. Launch MP Navigator and click Photos/Documents (Platen) on the Scan/Import tab.
80006642en_05sj00759_en_00.jpg- The window you see varies according to the printer model.
2. When the Photos/Documents (Platen) window is displayed, click Specify.
80006642en_05sj00760_en_02.jpg
3. When the Scan Settings window is displayed, select the resolution in Scanning Resolution.
If necessary, set other items as well.
80006642en_05sj00760_en_03.jpg
4. Click OK.
5. In the Photos/Documents (Platen) window, click Scan to start scanning.
6. Changing the resolution is completed.


To scan using the scanner driver:
1. Launch MP Navigator and click Open Scanner Driver on the Scan/Import tab.
80006642en_05sj00765_en_01.jpg- The window you see varies according to the printer model.
2. Change the resolution.
According to your purpose, set the resolution in Simple Mode with ease, or in Advanced Mode with a detailed setting.
- To set the resolution in Simple Mode:
(1) Select the Simple Mode tab.
(2) Select the output resolution from the Destination pulldown menu.
If necessary, set other items.
80006642en_05sj00760_en_05.jpg
- To set the resolution in Advanced Mode:
(1) Select the Advanced Mode tab.
(2) In Output Resolution, select one of the preset resolution, or enter the number from 25 to 19200 to specify your favorite resolution.
If necessary, set other items.
80006642en_05sj00760_en_06.jpg
3. Click Scan to start scanning.
4. Changing the resolution is completed.

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Easy Scanning with One-click You can complete from scanning to saving easily by simply clicking the corresponding icon.
1. Place the document face-down on the platen.
2. On the Windows desktop, double-click (MP Navigator EX 1.0).
Alternatively, on the Windows taskbar, click Start, point to (All) Programs, Canon Utilities, then MP Navigator EX 1.0. Then click MP Navigator EX 1.0.
The MP Navigator EX navigation mode screen or one-click mode screen opens.

3. Point to One-click.
4. Click the corresponding icon.

Save to PC

Scan documents or photographs and save them to a computer.
The Save dialog box opens when you click this button. Specify the scan/save settings and scan.

Save as PDF file

Scan documents, save them as PDF files and start the specified application.
The PDF dialog box opens when you click this button. Specify the scan/save settings and scan.

Attach to E-mail

Scan documents or photographs and attach them to e-mail.
The Mail dialog box opens when you click this button. Specify the save settings and e-mail software program, and scan.

OCR

Scan text documents and open them in OmniPage SE by default.
The OCR dialog box opens when you click this button. Specify the save settings and application, and scan.

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1 Answer

How do you get the Canon Pixma mp500 to scan?


Hi there,

Scanning images,
About Scanning images
You can scan images from the machine to a computer without printing them and save them in popular formats. Scanned data saved on your computer can be processed using image processing software. Furthermore, you can use the OCR (Optical Character Recognition) software to convert scanned paper documents to text data.

* Before scanning
Before scanning images, confirm the following :
- Are the necessary software (MP Drivers and MP Navigator) installed ?
If the software is not installed, install it.
- Does the document to be scanned meet the requirements for an original to be set on the Platen Glass ?
- Is the machine connected to a computer correclty.
Confirm that the connection between the machine and the computer is physically secure.

Scanning Methods.

A) Scanning Using the MP Navigator
MP Navigator enables you to scan in documents loaded on the Platen Glass and view images saved on your computer or on a memory card. Scanned documents can be previewed and easily printed and edited according to your needs.
You can use the supplied application softwares to edit or print the document you have scanned.

Windows : Double-click the [MP Navigator 2.0] icon on your desktop to launch MP Navigator.
Mac : Select [Applications] from the [Go] menu, then double-click the [MP Navigator 2.0] icon to launch MP Navigator.

You can launch the following application software from the MP Navigator.
* Easy-PhotoPrint (Photo Printing)
* ArcSoft PhotoStudio (Photo image editing)
* ScanSoft OmniPage SE ( Converting scanned document to text)
- This application software may not be supplied with teis machine in some country.

Note : If you did a [Custom Install] and only installed the MP Driver and MP Navigator, these application software were not installed and thus cannot be launched. To launch any of the above application softwares from MP Navigator, do a [Custom Install] once again to install them.
For detailed operations of the MP Navigator, refer to the Scan Guide.


B) Scanning Using the Operation Panel of the Machine
You can scan documents to your computer by using the Operation Panel.
Important : Do not insert or remove USB cables when scanning images with the machine connected to a computer, or when the computer is at sleep or standby mode.
*If you are using Windows XP
The program selection screen is displyed the first time you press [Color] or [Black] on the machine.. Specify the [MP Navigator 2.0] as the application software to use, check [Always use this program for this action], then click [OK]. From the next time, MP Navigator is automatically started.

*When using Mac OS X
For the machine to start scanning when [Color] or [Black] is pressed, you need to set MP Navigator as the starting application software in Image Capture under [Applications] of Mac OS X.

1) Press [ON/OFF] to turn on the machine.
2) Load the documents on the Platen Glass.
3) Select the scan option.
a) Press [Scan].
The scan operation selection screen is displayed.
b) Use Up or Down arrows to select the scan operation, then press [OK].
Scan standby screen is displayed.
Save to PC : The document is scanned and saved.
Save as PDF file : The document is scanned and stored as a PDF file.
Attach to E-Mail : The document is scanned, and the image is attached to an e-mai using the e-mail application software.
OPen with application : The document is scanned and displayed on the registered application software.

4) Press [Color] or [Black].
The document is scanned. The settings configured from MP Navigator apply when scanning.
Important : If with some types of original the position and size of the image is not scanned in correctly, please refer to the "Selecting the Behaviour of the Operation Panel with Mp Navigator " in the Scan Guide (on-screen manual). and change the MP Navigator [Document Type] and [Document Size]] to match those of the original being scanned.
Note : The operation to be performed after scanning the document depends on the scan operation setting you have selected in step 3. For details on how to modify the operation settings, refer tp the Scan Guide on-screen menual.

C) Scanning from an Application Software
You can scan an image from TWAIN-or- WIA (Windows XP only) complaint application software and handle the scanned image in the application software. For detailed operations, refer to the Scan Guide (on-screen manual).

Hope this helps.
Please rate my response.
Thanks
Have a good day.

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1 Answer

How to use scanner for mp 210 series


You can Scan image from the machine into a computer and save them in,JPEG,TIFF,PDF or BITMAP format.
Scanning Methods:Scanning Using The MP Navigator- Using the MP NAVIGATOR you can Scan process and save documents to your computer.On the MP Navigator 3.0 double click then open it and via:
1 Easy Photo Print(Photo Printing)
2Arcsoft Photo Studio(Photo Image editing )
I shall try to help you
Thanks

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My Canon MP510 scanner won't scan - the printer works fine, but I can't get it to scan. It used to work just fine.


Try using your scanner from your computer, I'm using windows XP and when i go to My Computer and the printer is connected i see a section that says Scanner and Cameras, your printer should be there, click on it and follow the easy step to scan a document.

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Scanning with Canon Pixma MP450


I just did it then! With help from solution posted Feb 08 leave the acual scanner alone can be done from the computer. Steps:

1. Go to - start - control panel - printers & hardware - scanners.
2. Once inside the scanners folder just click once on the scanner icon (mine is called WIA Canon) so it is highlighted.
3. Then click on the toolbar 'File' > 'scan', then select the correct program from the list (mine was MP Navigator 2).
4. Use the MP Navigator program to select "scan photo/document", follow the instructions. At the bottom if the window that is open you can change the document type to PHOTO or DOCUMENT!

This is where the problem lies it is scanning the document as a photo which is why it is coming out as multiple documents.

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