Question about Kenmore 64823 Top Freezer Refrigerator

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Fridge wont cool.

Top freezer works but bottom fridge does not cool.

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Refrigerators draw air from the freezer to cool them. There are several possibilities. First check to see if you need to defrost the freezer, this can cause a blockage stopping the air to the refrigerator also make sure that there is nothing blocking the air flow in the refrigerator.
You can set the freezer colder and turn up the refrigerator setting dial.
If these don't work it could be the fan that is supposed to circulate the air to the refrigerator is not working. The door switch for the light often turns the fan off while the refrigerator door is open.
If the freezer is all the way up and items in the freezer aren't frozen hard then you most likely need you system recharged or there may be something wrong with the compressor.

Posted on Jun 06, 2010

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I've had this happen to my Kenmore 73503 several times. The 1st time took me a few hours to figure out what the problem was.

Basically the fridge is cooled from the freezer, so when you say your freezer is -2 degrees, it's a big tip off to the problem.

If you look very close in the freezer compartment at the back, you'll notice an opening with a little door at the top of the freezer compartment. This opening extends up the inside of the back of the fridge to the top of the fridge area via a square plastic tube.

Basically what happens in my fridge is the family loads the freezer to high especially at the top/back. This restricts or closes off the opening for the cold air to the fridge portion of the appliance ....resulting in a warm fridge, but cold freezer. Just remove the articles at the back of the freezer to correct problem. (It will take a few hours for the cold air to cool the fridge down)

Note: the temperature control unit in the fridge area controls the little door at the top of the freezer compartment, so if you haven't blocked off the opening, the next place to look would be either at the mechanical parts of the little door or the temperature control unit itself in the fridge

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