Question about HP DeskJet 920c InkJet Printer

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Error message cradel can't move no jam was

Error message cradle can't move no jam was working fine

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Where a internal plastic tape(printed small barcode in all plastic, located across printer mec) who reads printer position, can be dirty,disconected or broken. if not some plastic gears is craked or broken. in that situation send for repair

Posted on Jun 06, 2010

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Posted on Jan 02, 2017

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1 Answer

HP PSC 1500 series print cartidge cradel cannot move?


Does is look/sound like the cradle is attempting to move? Make a loud popping sound? There is small belt that is used to guide cradle across the platen. Take a closer look to see if anything is obstructing that belt. It's rubber and looks like it has gear teeth on it and fits around white gear wheels on side of cradle.

If it doesnt' move at all, a hard reset might clear it. You'll have contact HP support for that as each printer model is different. Some you just hold the power button in for a certain number of seconds.

A soft reset can be tried by unplugging power cord from printer and waiting 15 seconds then reattach power.

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Two reasons. Either the battery is dead or the cradel's charging circuit is faulty. But the red light shows that the cradle is fine. SO, the axe falls on the battery.

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OK....try removing the carts, close the printer, turn off, then disconnect...alot of the problems with the newer HP printers has to do with their ROM memory....if that doesn't work, then there is defintely something in the paper path, no matter how small. Try to eliminate the copy function....does the error happen as soon as the printer is finished powering up??

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Get error message on my HP Photosmart 7760 that "Print cartridge cradel stuck. Clear jam then press okay"...but there is no jam. :( Help...thanks.


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Printer keep saying print cartridge cradel is stuck and clear jam, but there is no jam.


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Radio works in the car cradle but not in the house cradle.


I posted on this myself looking for solutions, and then discovered the solution myself. The base pin connectors at the bottom of the receiver apparently become loose, and in order to make a good connection you need to push/pull the top of the receiver forward to achieve a connection. I first developed this problem in the home cradle, and used the car cradle in the house, then had the same problem with the car cradel. I fix it by jamming something between the receiver and car cradel at the top to force and hold it forward). In the home base, I pull it forward at the top, and prop it that way with something heavy behind it. No one ever posted on how to take the unit apart and actually fix the loose connection.

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1 Answer

Print cradle cannot move error


hi,

this seems to be a hardware problem..... anyway try this...

> unplug the powerchord
> open the rear access door, and check whether there is any paper jammed or any bit of paper or thread stuck inside.... if so remove it
> clean the rollers using a lint free cloth
> close the rear access door
> open the door so that you will get full access to the cartridges...
> move the cartridges to and fro for several times manually with your hand
> close the door
> plug the power chord
> try again to copy multiple pages


thanks and regards
agnel

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1 Answer

HP 7660 "Print Cartridge Cradle is Stuck" Message


I was having same problem but it was a paper jam all the time and then it started to state Cairrage Jam. And what was happening was the unit the cartridges sit in was not going all the way to the right. A little nudge and you could feel it move. Closed lid and sometimes it would print but eventually it would fail. Just replaced but I suspect if you can get to the cairrage you could clean/repair whatever was keeping it from going all the way to the right.

Hope that helps!

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1 Answer

Print cradel CRASHES!! into the right side of my printer


There is a thin, clear plastic strip that guides the carriage & stops it from slamming like that. it is broken sadly. try getting one from ebay and switching it out. We got ours for like $13 shipped

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