Question about Bosch B20CS51SNI Stainless Steel Side by Side Refrigerator

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Freezer won't reached desired temp or make ice

The freezer had a big block of ice in it when i opened it (after being away for a few weeks) going from the ice maker to dispenser. i had to make it to get the door open. now the frezzer will not freeze or make ice. Do i need to defrost it? Thanks for your help!!

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Most definately you do. somehow air got in while you were away. 12 hour defrost with doors open will help.(insulation in side by side normally thick).Had one like that approx. 2 months ago but fridge was not well treated and they damaged rubber seal at water and ice dispencer area.

Posted on Jun 06, 2010

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