Question about Brother DCP117 All-In-One InkJet Printer

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My DCP 117C is saying printer off line. How do I

My DCP 117C is saying printer off line. How do I get it back online? Please speak in very simple laymens terms as I am a complete novice at computers

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Hi. Try these simple steps:

Turn your printer on,
Plug it in the USB port of your computer,
Click Start,
Click Control Panel,
Open Printers,
Right-click your default printer
Left-click "make this printer on-line"
Then try to print a test page...see if that helped!!!

^_^

Posted on Jun 06, 2010

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Check our web site at: www.ccl-la.com/hp.htm We have a reset procedure that should get your printer back running. The problem that causes the ink system failure is air in the ink feed tubes. The reset procedure will purge the ink lines and reset the ink sensors.

I hope this helps, If so please rate my solution.

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1. check in printer preferences, make sure the printer is not set to print in greyscale.
2.check color cartridge level as running out of ink will defualt some printers into printing in greyscale.

3. Uninstall all printer software and reinstall it with the CD that came with the printer or go to brothers site and download the latest drivers.
Post here again if you need further assistance with any of these.

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You can find the drivers for your printer at Brother's website.
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Hi ,
I did not solve the problem , and my printer/scanner is the DCP 117C . Anyway the there was no error in the machine , it is I who does not now how it is done ! .

Thank you for you reply .

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Here ya go:

http://welcome.solutions.brother.com/bsc/public/eu/gb/en/doc/manual_top.html?reg=eu&c=gb&lang=en&prod=dcp117c_eu

Select which type of manual(s) you want and then do your troubleshooting from there.

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What is the message? Try unplugging it for a few minutes and then plugging it back in.

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