Question about Brother DCP117 All-In-One InkJet Printer

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My DCP 117C is saying printer off line. How do I

My DCP 117C is saying printer off line. How do I get it back online? Please speak in very simple laymens terms as I am a complete novice at computers

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Hi. Try these simple steps:

Turn your printer on,
Plug it in the USB port of your computer,
Click Start,
Click Control Panel,
Open Printers,
Right-click your default printer
Left-click "make this printer on-line"
Then try to print a test page...see if that helped!!!


Posted on Jun 06, 2010

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Ink system failure


Check our web site at: We have a reset procedure that should get your printer back running. The problem that causes the ink system failure is air in the ink feed tubes. The reset procedure will purge the ink lines and reset the ink sensors.

I hope this helps, If so please rate my solution.

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Over 21 years of PC and printer support/repair.

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Could be many things.. here's a few steps to check:
1. check in printer preferences, make sure the printer is not set to print in greyscale.
2.check color cartridge level as running out of ink will defualt some printers into printing in greyscale.

3. Uninstall all printer software and reinstall it with the CD that came with the printer or go to brothers site and download the latest drivers.
Post here again if you need further assistance with any of these.

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I need 2 install my brother dcp 117c but i dont have the disc how can i install it without disc

You can find the drivers for your printer at Brother's website.
There you choose your country (or "Others English"), then "Drivers", Operating System and language.

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Scanning Old Pictures

Hi ,
I did not solve the problem , and my printer/scanner is the DCP 117C . Anyway the there was no error in the machine , it is I who does not now how it is done ! .

Thank you for you reply .

Maur 1

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I have a Brother DCP 117c which won't print. (refer to routine maintenance chapter in user guide)i don't have a user guide - what do i need to do? i have put new ink cartridges in.

Here ya go:

Select which type of manual(s) you want and then do your troubleshooting from there.


Apr 07, 2008 | Office Equipment & Supplies

1 Answer

'unable to clean' message on brother dcp-117c printer. How do we clear it?

What is the message? Try unplugging it for a few minutes and then plugging it back in.

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