Question about Acer 22" X223w LCD Monitor

2 Answers

My Acer LCD monitor has become black and white only since I downloaded Windows 7 home premium family pack. I would like to know how to make it color again. I previously has Vista home premium.

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  • jimwol66 Jun 06, 2010

    Please read my last note to nontech. I believe he said he was retiring. I want answers please.




2 Answers

This product installs automatically without extra software using Windows 7. You will need to restart your computer and then go into your control panel and then your display properties and then settings and adjust the color quality.

Posted on Jun 06, 2010

  • jimwol66 Jun 06, 2010

    I tried what you said and I'm still not getting any colour results! I saw things like calibrate color but I didn't know what to do with that information. Can you call me at +6494207816 so we can get this done?



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Please clarify first. Have you installed windows 7 or you had just downloaded it? Let me help you. Thanks

Posted on Jun 06, 2010

  • 7 more comments 
  • jimwol66 Jun 06, 2010

    I installed it.

  • Lebanon Raingam
    Lebanon Raingam Jun 06, 2010

    Ok, firstly, please try the monitor on another computer. If it's working fine there, then you'll need to reinstall your video drivers on your system.
    Do let me know.

  • jimwol66 Jun 06, 2010

    Unfortunately there is no other computer to hook it up to. I have a notebook, but I don't think that will help will it?

    Is there any other way to tackle this problem without hooking the monitor up to another computer?

  • Lebanon Raingam
    Lebanon Raingam Jun 06, 2010

    Before you go forward, the monitor needs to be made clear. You can try it on your notebook if the video ports are compatible. Your monitor has two Ports, Vga and Dvi-D, please let me know the notebook model and brand. Or if you have little idea, first try it. Good luck.

  • jimwol66 Jun 06, 2010

    It's an Acer Aspire 9502. Isn't there another way to test my monitor and see if it's a driver problem or something else causing the black and white problem?

  • Lebanon Raingam
    Lebanon Raingam Jun 06, 2010

    To test the drivers, you need to uninstall the current driver and after restarting the computer, reinstall it. Please make sure you install Windows 7 driver not any other.
    If you can at least connect the monitor to your laptop, that'd be very much helpful. To minimize/narrow down the troubleshooting task, we need to follow up the basic steps first. I hope you understand. Give it another try. Just unplug the Vga cable from the Pc and connect to your notebook while it is still on. There's nothing to get damaged. Good luck.

  • Lebanon Raingam
    Lebanon Raingam Jun 06, 2010

    I am sorry, I need to retire now, if the problem still persists, just leave comments here so that I can reply you when I get back. Good luck.
    Thanks for using FixYa.

  • jimwol66 Jun 06, 2010

    I FINALLY plugged my monitor cable into the laptop and NOTHING happened. Hence, I can't determine anything from that exercise. So I guess we're down to reinstalling the driver. Since I have no idea of how to do this, can you assist me?

    It would be MUCH EASIER if you could call me on +6494207816 and we could carry on that way!

  • Lebanon Raingam
    Lebanon Raingam Jun 06, 2010

    Sorry to decline your proposal, we are not allowed to call or use remote support tools, If you would like the service, you can request a live chat support from this page.., if you need phone support, you can still click on the "Phone Support" balloon floating up and down on your profile "My Profile" page.
    Well if it's ok on your notebook, please uninstall the graphics driver on your computer and reinstall it after restarting the computer.
    I here again, you can still let me know if you have any further questions. Thank you.



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LCD Monitor pixels that should be black are white

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