Hi mbisht19,
Based on your concern, I suggest trying the following steps:
1. Make sure that the updated driver has been installed on your computer.
--> you can download it
here:
--> go to camera section and make sure you download the driver that matches your operating system.
2. After downloading, install the driver then restart your computer.
3. Log back in then try pressing the FN+ESC to activate the camera.
4. Now try to use easy capture to check if the camera is working.
--> easy capture is a preloaded application in your system.
--> if you cant find easy capture, you can download it
here:
--> go to software section.
--> again make sure that you download the application that matches your operating system.
5. repeat step 2 and 3 then open the easy capture.
Hope it helps,
Thank you for using FixYa.
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