Question about Gateway Essential 400 PC Desktop
Virus on pc. installed norton internet security. wired mouse quit working. could run scan with keyborad movement. cleaned infected files. using windows xp.
Never before have I heard of a VIRUS installing ANTI-VIRUS software. I have had intermittent mouse problems before though. Thought it was a virus, as I interchanged with like 4 other (used) mouses (mice?) and there was no change. Found a fifth used mouse-a genuine Microsoft mouse (I was running Vista 64bit Home Premium) and installed it and my mouse problem disappeared ("installing new device"). I couldn't figure it out for the longest time, (still can't), I'm just glad it cleared up.
I run AVG FREE antivirus software and Ad-Aware anti-spyware (also FREE). I run both of those at least once a week, in addition to defragmenting once a week, haven't had a problem since.
Posted on Jun 06, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jun 07, 2011 | Symantec Norton Internet Security 2011 1...
May 16, 2010 | Microsoft Windows XP Professional With...
Nov 19, 2009 | E-Machines eMachines Desktop PC
Sep 14, 2009 | Acer Aspire 3000 Notebook
Jul 23, 2009 | Symantec Norton AntiVirus 2009 - 3 User...
Jun 23, 2009 | Norton Internet Security 2005...
Feb 17, 2009 | Symantec Client Security 3.0 with...
Nov 21, 2008 | Compaq Evo D510 Minitower (Open Box)...
70 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: