Question about Kenmore 13.7 cu. ft. / 388 liter Upright Freezer 23424

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After defrosting the freezer it will not cool

After defrosting the freezer it will not cool well. The sides and top are hot. What should I do?

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  • hager642 Jun 06, 2010

    Thank you for your reply. After nine hours the temp has only dropped to 25F. Normally it has maintained 5-10F. Compressor is hot, but free of dust, etc. Defrosting inside cleaned all visible coils. Food load is about 33%. Any thoughts?

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Don't panic about the hot sides of the freezer. It is quite common on all the freezer (make/model).

After defrosting, your removing the full temerature out of the system. It will take atleast 30 ~ 60 mins to come back to set temperature. This again depends on the load inside.

Posted on Jun 06, 2010

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Hoover fridge freezer,fridge is working fine but freezer defrosted without warning it is cold but now fails to freeze.

Posted on Jun 23, 2010

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Posted on Jan 02, 2017

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SOURCE: The sides of my freezer are very hot while the

In the newer freezers and refrigerators they are mounting the condenser coil in the side panels of the freezer or refrigerator eliminating the large usually black frame work of tubing that used to be mounted on the back. This saves room but causes the sides to be warm as the heat is now dissipated by the side panels. You should have about an inch of clearance on both sides to let air flow over the side panels to cool them. I have a newer side by side and it also is feels quite warm when you put your hand on the side.

Posted on Oct 07, 2009

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If the sides are hot, look at the defrost timer. Sounds like it has stopped running with the defrost elements on. The compressor has a safety switch on it that opens either if the compressor gets too hot or if it pulls too much current when starting. If your power flickered a lot before coming back on, that triggered the safety switch. Now that it's running normally, I wouldn't worry. The defrost timer is your problem now.

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My name is Peter. I am a retired field service refrigeration technician.

You are locked into the defrost mode. This is where every 8-10 hours your unit will completely shut down except for the lights. At this time your defrost heater turns on for 20-30 minutes to defrost the evaporator (Cooling) coils in your freezer.


You can manually turn your unit back on, until you get a new defrost timer. If you have a up right freezer your defrost timer is in the lower back. It is mounted on a metal plate.

With a flat head screw driver turn the stem slowly one click at a time until your unit turns on. Once a day repeat this process to put your unit back into defrost until the timer is replaced.



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If you have a top freezer the defrost timer is located on the top of the fresh food section on the left. Do the same thing. The cost of the timer is about $30.00.

Send me your model number located on the side front wall of your fresh food section and I will proved you with the part number and walk you through the repair.

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you machine has an electronic control instead of the old timers where you can manually advance the timer and out it in defrost. The part number 297282800 for it.
The first thing you want to do is open the freezer and see if the fan inside there is running. The reason is the freezer cools the refrigerator side by circulating air from the freezer. If the fan is running then your problem is one or more parts of the defrost system is malfunctioned and in return your problem arises. There are three parts to the system, the defrost timer or in some cases control board, defrost thermostat also known as a bi-metal, and the defrost heater. The defrost system is set up to operate as so. The defrost timer or control board will turn the machine off, in some cases every 8 hours, some 12. During this time period the defrost heaters, located behind the freezer wall and rest underneath the evaporator, yet wires to them run up the side of it, are energized and emit heat that raises upward to melt the ice that has formed on the evaporator coils. The bi-metal or defrost thermostat is at the top of the evaporator. When the heat from the heater starts to reach the bi-metal, it breaks the circuit turning the heater off. The whole purpose of this is because the freezer cool the refridgerator side by drawing air across the coils and blowing to the other side via the evap fan motor. In my opinion, if you change one part of the defrost system change them all because usually when one part fails another will follow, so save yourself the time and the food loss, the cost difference is minute.

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Do you see frost built up on back wall of freezer if so it is not defrosting and this is what needs to be checked, remove back wall of freezer and check these;
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Defrost thermostat-- if clips to the top of the evap. coil and is metallic,round , about the diameter of a quarter with a plastic side with 2 wires coming from it(do not confuse it w.thermister),remove wires and check for ZERO ohms WHEN TESTING IT MUST BE COLD so check it when frost is built up,IF meter reading is OL (WHEN COLD) its the problem

Defrost timer or defrost control if has digital display to show tempature
check timer(it could be anywhere except in freezer) by turning till you hear a click,the defrost heater should come on within 5 minutes if the heater does come on the timer is the problem and needs to be replaced,if the heater does not come on the above mentions parts (heater/t-stat) will be the problem.
defrost control is hard for unskilled lay persons to check SO IF heater and defrost t-stat are good replace control

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If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.
How to check stuff>
http://www.acmehowto.com/howto/appliance/refrigerator/refrigerator.php

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